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AEP electric company - Customer Service Representative Resume Example

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Sebastian Green
  • XXXX XXXXX XXXXX XX, Jonesville, MI 49250
  • H: XXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Certified nurse aide with expert knowledge of medical terminology and HIPPA compliance. Compassionate and hard-working with established career working in long-term and rehabilitation settings. Support quality patient care and education.

Skills
  • Customer and Personal Service
  • English Language
  • Time Management
  • Education and Training
  • Sales and Marketing
  • Public Safety and Security
  • Monitoring
  • Active Learning
  • Writing
Experience
Customer Service Representative, 07/2015 to Present
AEP electric company Jackson, MI

Assist customers with extensions and extended

payment arrangements on their bill.

Direct towards the correct department if they're

calling about something I don't handle.

Look through account to make sure it's eligible

for arrangements.

Certified nurse aide, 12/2014 to 04/2015
Arbor manor nursing and rehabilitation center Spring Arbor, MI
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Turn or reposition bedridden patients.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Certified nurse aide, 03/2014 to 07/2014
Magnum care Adrian, MI
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Turn or reposition bedridden patients.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
Certified nurse aide, 09/2013 to 12/2013
Hillsdale county medical care facility Hillsdale, MI
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Turn or reposition bedridden patients.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Undress, wash, and dress patients who are unable to do so for themselves.
Sandwich artist, 04/2012 to 06/2013
Subway Jonesville, MI
  • Clean food preparation equipment, work areas, and counters or tables.
  • Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
  • Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
  • Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
  • Perform general cleaning activities in kitchen and dining areas.
  • Accept payments, and make change or write charge slips as necessary.
Education
CPR/BLS certification: Medical, Sep 2013 Hillsdale county medical care facility - Hillsdale, MI
Certified nurse aide certification : Nursing, Jun 2013 Premier medical academy - Jackson, MI
High School Diploma: General, May 2013 Homeschooled - Jonesville, MI
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Resume Details

This is a real resume for a Customer Service Representative in Jonesville, Michigan with experience working for such companies as Aep Electric Company, Arbor Manor Nursing And Rehabilitation Center, Magnum Care. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • AEP electric company
  • Arbor manor nursing and rehabilitation center
  • Magnum care

Previous Job Positions:

  • Customer Service Representative
  • Certified nurse aide
  • Sandwich artist

Schools:

  • Hillsdale county medical care facility
  • Premier medical academy
  • Homeschooled

Level of Education:

  • CPR/BLS certification
  • Certified nurse aide certification
  • High School Diploma

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