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Comerica Bank - Customer Service Rep II Resume Example

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Imodele Ojksacn
XXXX XXXXXXXXX XXX XXXXX, Dallas, TX 75227
XXXX XXXXXXXXX XXX XXXXX, 75227, Dallas TX
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXX
Professional Summary

Service-oriented Customer Service Rep with 7 years background in banking. Core competencies include customer service, cash handling and sales as well as excellent communication and time management skills. Handles complex tasks with accuracy and efficiency.

 

Skills
  • Customer and Personal Service
  • Time Management
  • Production and Processing
  • Active Listening
  • Social Perceptiveness
  • Operation Monitoring
Experience
Comerica Bank Dallas, TX Customer Service Rep II Nov 2007Current
  • Receive checks and cash for deposit,and check accuracy of deposit slips. Cash checks, verify signatures and that accounts have sufficient funds. Balance teller cash drawer daily.
  • Scan work and pull reports daily. Record transaction information on forms or logs and notify designated personnel of discrepancies.
  • Service the atm daily with money and supplies.
  • Identify customer needs and deal with complex customers. Provide customers with information for inquiries,regarding transactions,account status,and operational issues.
  • Assist managers with adminstration and develop relationships with customers including daily interface. Provide basic secretarial support and coordinate reporting, report distribution and file management.
Southeastern Career Institute Dallas, TX Receptionist Feb 2004Oct 2007
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
Snelling Temporary Agency Dallas, TX Receptionist Jan 2001Dec 2003
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Receive payment and record receipts for services.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Dialamerica Marketing Richardson, TX Sales Rep Mar 1998Dec 2000
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased product
  • Listen to and resolve customer complaints regarding services, products, or personnel.
Education
Eastfield College Mesquite, Tx Associate of Arts: General Arts Dec 2015
Harcourt Learning Center Scranton, PA High School Diploma May 2000
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Resume Details

This is a real resume for a Customer Service Rep II in Dallas, Texas with experience working for such companies as Comerica Bank, Southeastern Career Institute, Snelling Temporary Agency. This is one of the hundreds of Customer Service Rep II resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep II resume.

Previous Companies:

  • Comerica Bank
  • Southeastern Career Institute
  • Snelling Temporary Agency

Previous Job Positions:

  • Customer Service Rep Ii
  • Receptionist
  • Sales Rep

Schools:

  • Eastfield College
  • Harcourt Learning Center

Level of Education:

  • Associate of Arts
  • High School Diploma

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