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Jefferson Financial LLC - Customer Service Rep 1 Resume Example

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Emily Bell
Professional Summary:
10 years in a variety of customer service fields including 7 years in retail merchandising.
  • Retail Sales
  • Sales Management
  • Financial Customer Service
  • Door-Door sales
  • Marketing and Sales
  • Merchandising

Highly advanced interpersonal skills. 
Recognized for the ability to obtain and retain customers.
Managed a team of six, in a retail sales environment
Strong ability to self-manage.
Recognized for being quick, easily trained, self-motivated, and very flexible.
Recognized for the ability to, rapidly gain product knowledge, and for the ability to apply, learned knowledge in all facests of work.

  • Patience, Poise, Tact and Empathy
  • Negotiation and Sales Skills
  • Self-Presenation and communication skills
  • Positive attitude
  • Attention to detail
  • People oriented
  • Problem analysis and Problem soliving
  • Analytical thinking
  • Organizational Skills
  • Adaptability-able to work under pressure
  • Proficient in Microsoft office application
  • Proficient in Outlook
  • Relevant technical/products' knowledge
  • Knowledge of Administrative procedures
  • Able to comprehend Spanish, fluent in French and English.
Customer Service Rep 1 Dec 2012Present Jefferson Financial LLC Dallas, Te
  • Verifying life insurance policies such as, Whole Life, Term Life, Variable Life, Group Life Insurance Benefits, Pre-Need Policies, etc
  • Reconciling funeral home bills, per Texas Banking Commission
  • Processing Life Insurance claims on behalf of clients and bereaved families.
  • Filing, Faxing, and Emailing
  • Working with Microsoft Excel, Microsoft Office, and Outlook, on a day to day basis.
Sports and Fitness: Welcome Desk/Member Concierge Mar 2011Present Jewish Community Center of Dallas Dallas, TX
  • Assisting members in day to day facility activity.
  • providing information for up and coming events.
  • Assisting membership with tours for potential members
  • Maintaining the highest level of customer care
  • Team Leader: making sure that my team members are working in the interest of keep our customers happy, well informed, and safe
  • Helping with Group Exercise Marking
  • Assisting in the attendance of the fitness floor and other fitness rooms
Software Technician/PS3 Hardware Technician Apr 2010Nov 2012 Gamestop Distribution Center Grapevine, TX Software Technician:
  • Sorting video game software, such as cd's, Playstation 3 blue ray games, X-Box and X-Box 360 games, Nintendo Wii Games, etc.
  • Keeping a quote of 3-5 pallets, of games, per day
  • Strong team skills
PlayStation 3 Hardware Technician:
  • Troubleshooting
  • Motherboard repair
  • GPU chip repair
  • Lens repair
  • Hardware repair
  • Hardware testing
  • Assistance with RND(research and development)

Assistant Manager/Senior Sales Associate Apr 2009Feb 2010 Body Central Lewisville, TX
  • Opening and Closing retail boutique
  • Training for employees
  • Merchandising
  • Keeping a weekly sales quota of about $2,500.00
  • Lost Prevention
  • Cashier
Childrens. Fragrances, Womens, and Petites Nov 2004Mar 2005 Macy's Greenville, Pa
  • Day to Day responsibilities
  • Maintaining a high level of customer service
  • Maintain superb product knowledge
  • Cashier
  • Assisting in Merchandising
Bachelor of Arts : Buisness Marketing University of Texas Dallas Dallas, TX Expected graduation Dec 2016
Bachelor of Arts : Philosophy| Minor International Relations Thiel College Greenville, PA Completed coursework towards Bachelor of Arts, 2007
Bachelor of Arts : Political Science | Minor-Public Relations Clarion University Clarion, PA Completed coursework towards Bachelor of Arts, 2006
Community Service:
Salvation Army, Seasonal Volunteer, 2004-2005
Youngstown Head Start Program, Youth Volunteer, 2006-2008
Warrior Inc., Youth Mentor, 2007-2008
English, French, Some-Spanish
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Resume Details

This is a real resume for a Customer Service Rep 1 in Dallas, Texas with experience working for such companies as Jefferson Financial Llc, Jewish Community Center Of Dallas, Gamestop Distribution Center. This is one of the hundreds of Customer Service Rep 1 resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep 1 resume.

Previous Companies:

  • Jefferson Financial LLC
  • Jewish Community Center of Dallas
  • Gamestop Distribution Center

Previous Job Positions:

  • Customer Service Rep 1
  • Sports and Fitness Welcome Desk
  • Member Concierge
  • Software Technician
  • PS3 Hardware Technician


  • University of Texas Dallas
  • Thiel College
  • Clarion University

Level of Education:

  • Bachelor of Arts

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