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XEROX - Customer Service Rep Resume Example

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Anthony Walker
XXXX XXXXXXXXX XXXXXX XXX XXX, Atlanta, GA 30331
Ph: XXX XXX XXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic at all the things I do with a solid history of achievement in excellent customer service. Motivated leader with strong organizational and prioritization abilities. I can do it all and if I don't know how I am a very fast learner. Always willing to learn 

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Writing
  • Education and Training
  • Food Production
  • Personnel and Human Resources
Experience
Customer Service Rep Jun 2012Oct 2013 XEROX Nashville, TN
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Never had more than 3 failed surveys due to great customer services and hard work.

Sales associate May 2012Jun 2013 DSW Nashville, TN
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Help customers try on or fit merchandise.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
  • Provided excellent customer service with a smile every day.
Host Jun 2011Feb 2013 Jim N Nicks Nashville, TN
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Answer telephone calls and respond to inquiries or transfer calls.

Education
High School Diploma May 2009 Hillsboro High School Nashville, TN Graduated student body president also held national titles in leadership conferences of Tennessee.
Bachelor of Science : Psychology Tennessee State University Nashville, TN Transferred student to Georgia State expected to graduate in December 2014
Received the Bill Gates Millennium Scholarship upon entry to Clark Atlanta which is still how I am paying to get through school.
Psychology department Vice President at Tennessee State two years running.
Current GPA 3.7
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Resume Details

This is a real resume for a Customer Service Rep in Atlanta, Georgia with experience working for such companies as Xerox, Dsw, Jim N Nicks. This is one of the hundreds of Customer Service Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep resume.

Previous Companies:

  • XEROX
  • DSW
  • Jim N Nicks

Previous Job Positions:

  • Customer Service Rep
  • Sales Associate
  • Host

Schools:

  • Hillsboro High School
  • Tennessee State University

Level of Education:

  • High School Diploma
  • Bachelor of Science

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