Winndixie - Customer Service Rep Resume Example

Esmmur Tgetille

XXXX XXXXXX XXXXXX, Brunswick, GA 31525 XXXX XXXXXX XXXXXX, 31525, Brunswick GA | XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Reliable Assistant manager with 5 years background in Retail. Dependable and Hard working with 10 years of experience in Customer Service and Retail store.

Skills

Customer and Personal Service
Administration and Management

Active Listening
Coordination

English Language
Time Management

Active Learning
Clerical

Experience

Assistant Store Manager 11/2015 to 09/2018
Dollar General – Brunswick, GA

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Assign employees to specific duties.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Enforce safety, health, and security rules.

Customer Service Rep 08/2015 to 10/2015
Winn-Dixie – Brunswick, GA

Supply currency, coins, to other departments as needed.
Count funds and reconcile daily summaries of transactions to balance books.
Helped customers find items as needed
Helped other cashiers bag
Cleaned front of store

Assistant Manager 02/2014 to 08/2014
Friendly Express – Brunswick, GA

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Enforce safety, health, and security rules.
Review inventory and sales records to prepare reports for management and budget departments.

Packer 08/2011 to 10/2011
Zotos International Inc – Geneva, NY

Examine and inspect containers, materials, and products to ensure that packing specifications are met.
Measure, weigh, and count products and materials.
Load materials and products into package processing equipment.
Place or pour products or materials into containers, using hand tools and equipment, or fill containers from spouts or chutes.
Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
Assemble, line, and pad cartons, crates, and containers, using hand tools.
Obtain, move, and sort products, materials, containers, and orders, using hand tools.

Personal Assistant 12/2010 to 04/2011
Chuck Tolbert – Penn Yan, NY

Pick up and deliver items or run errands for guests.
Answered Phones
Filed Documents.

Legal Assistant 04/2010 to 12/2010
Finger Lakes Law Group – Canandaigua, NY

Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.
Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.

Education