Sitel - Customer Service Rep Resume Example

Love this resume? Build your own now

Christopher Lopez
  • XXXX XXXXX XXXXXX XXXXX, Augusta, GA 30906
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Customer Service Rep. with a solid history of achievement in Customer Service/Sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Telecommunications, Reaching Sale Goals and Ensuring Customer Satisfaction.

Skills
  • Customer and Personal Service
  • Service Orientation
  • Speaking
  • Active Listening
  • Persuasion
  • Critical Thinking
  • Coordination
  • Telecommunications
Experience
Customer Service Rep., 01/2014 to Present
Sitel Augusta, Ga
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Explain products or services and prices, and answer questions from customers.
30909, 06/2013 to 12/2013
Burger King Augusta, Ga
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
Education
High School Diploma: Business Management, May 2012 Academy Of Richmond County - Augusta, Ga

People also search for

Customer Service Rep

College Park ,Georgia

Ava Rogers

Companies Worked For:

The Home Depot , Duty Free America

JobTitles Held:

Customer Service Rep , Warehouse Supervisor

CUSTOMER SERVICE REP

ACWORTH ,Georgia

Leah Long

Companies Worked For:

VERTEX , ALORICA

JobTitles Held:

CUSTOMER SERVICE REP , SALES REP

Customer Service Rep

Lexington ,Kentucky

Anna Gonzales

Companies Worked For:

Xerox , IBC

JobTitles Held:

Customer Service Rep , Caregiver

Customer Service Rep

Provo ,Utah

Lily Sanders

Companies Worked For:

West Inc , Aegis Telecommunications

JobTitles Held:

Customer Service Rep , Customer Service Analyst

resume flower ad

About this resume

Customer Service Rep FROM Augusta , Georgia RESUME

This is a resume for a Customer Service Rep in Augusta, Georgia with experience working for such companies as Sitel and Burger King. The grade for this resume is 0 and is one of hundreds of Customer Service Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep resume.

Dude
School Attended
Academy Of Richmond County