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Silver Arch Books LLC - Customer Service Rep Resume Example

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Savannah Hughes
Professional Summary

 Outstanding customer service skills; diplomatic and patient with all types of individuals and organizational levels.Proficient in prioritizing and completing tasks in timely manner, yet flexible to multitask when necessary. Excellent problem solving, organizational, analytical, and communication skills. Reliable, hardworking, and dedicated team player who work well under pressure, with the ability to adapt to new situations in growing key customer relationship. Represent establishment with friendly, professional demeanor at all times.

  • Excellent communication skills
  • Detail oriented
  • Organizational Skills
  • Reading comprehension skills
  • Microsoft Office Proficiency
  • Problem-solving skills
  • Outstanding Interpersonal skills
  • Strong 10 key skills
  • Production and Processing
  • Production and Processing
  • Active Learning
Customer Service Rep Aug 2015Present Silver Arch Books LLC Saint Louis, MO
  • Confer with customers by e-mails to provide information about products or services, take or enter orders, cancel accounts, and obtain details of complaints.
  • Maintained up-to-date knowledge of coupons, sales and computer software.
  • Excelled in exceeding daily email goals (240 e-mails a day).
  • Developed high empathetic customer relationships and earned reputation of delivering exceptional customer service.
  • Track customers order through USPS and DHL.
Book Receiver Jan 2015Aug 2015 Sliver Arch LLC Saint Louis, MO
  • Perform in a production work environment.
  • Meet and exceed expectations often and when asked.
  • Work steadily on and independent basic.
  • Strong 10 keys skills perform.
  • Inspect books for quality and sticker and prepare to be sold.
Sales and Customer Service Part Time Jul 2013Jun 2015 Rue 21 Saint Louis, MO
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Effectively perform associate register transactions without errors or shortages.
  • Prevent asset lost through proper zoning and flooring awareness.
  • Promote positive customer relations through use of customer service and selling skills.
Customer Service Cashier Sep 2008Mar 2013 Dirt Cheap Saint Louis, MO
  • Receive payment by cash, check, credit cards,  or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments and ascertained customer's needs.
  • Stock shelves, coolers and mark prices on shelves and items.
  • Offer customers carry-out service at the completion of transactions.
  • Recommended merchandise based on customer needs
Food Service Cashier Aug 2006Sep 2008 Taco Bell Saint Louis, MO
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  •  Greeted customer in restaurant or dive- thru. 
  •  Accept payment from customers, and make change as necessary.
  • Clean and organize eating, service, and kitchen areas.
  • Communicated with customers regarding orders, comments, and complaints.
High School Diploma: basic May 2003 Beaumont High School St. Louis, MO
  • State of Missouri National Career Reading Certificate 2015
  • Eagle Award for Dirt Cheap 2009
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Resume Details

This is a real resume for a Customer Service Rep in Saint Louis, Missouri with experience working for such companies as Silver Arch Books Llc, Sliver Arch Llc, Rue 21. This is one of the hundreds of Customer Service Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep resume.

Previous Companies:

  • Silver Arch Books LLC
  • Sliver Arch LLC
  • Rue 21

Previous Job Positions:

  • Customer Service Rep
  • Book Receiver
  • Sales and Customer Service Part Time
  • Customer Service Cashier
  • Food Service Cashier


  • Beaumont High School

Level of Education:

  • High School Diploma

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