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Safariland - Customer Service Rep Resume Example

Carter Lee
XXXXX XXXXXXX XXXXXX , Corona , CA 92883 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Clerical
  • Persuasion
  • Reading Comprehension
  • Critical Thinking
  • Social Perceptiveness
  • Time Management
  • Negotiation
Experience
Customer Service Rep 11/2013 to Present
SafariLand Ontario, CA
  • Confer with customers by telephone  to provide information about products or services or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries.
  • Refer unresolved customer grievances to designated departments for further investigation.
Victim Restitution Officer 05/2009 to 11/2013
Riverside Superior Court Riverside, CA
  • Confer with victims to clarify issues, identify loss due to criminal negligence. 
  • Authorize payment of valid claims.
  • Participate hearings to obtain information or evidence relative to disposition of claims.
  • Prepare written opinions or decisions regarding cases.
  • Interview claimants or witnesses to obtain information about disputed issues. Review police reports to determine loss.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
Loan Processor 03/2004 to 04/2009
Equity Nation Inc. Ontario, CA
  • Verify and examine information and accuracy of loan application and closing documents.
  • Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  • Submit loan applications with recommendation for underwriting approval.
  • Answer questions and advise customers regarding loans and transactions.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
Education
Certification: Paralegal Studies Nov 2010 Mount SAC - Walnut, CA
High School Diploma: General Studies May 1995 Corona Norco Career Academy - Corona, CA
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Resume Details

This is a real resume for a Customer Service Rep in Corona, California with experience working for such companies as Safariland, Riverside Superior Court, Equity Nation Inc. This is one of the hundreds of Customer Service Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep resume.

Previous Companies:

  • SafariLand
  • Riverside Superior Court
  • Equity Nation Inc

Previous Job Positions:

  • Customer Service Rep
  • Victim Restitution Officer
  • Loan Processor

Schools:

  • Mount SAC
  • Corona Norco Career Academy

Level of Education:

  • Certification
  • High School Diploma

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