Independent Delivery Service - Customer Service Rep Resume Example

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Michael Moore
XX XXXXXX XXXX, Westbrook, ME 04092
XXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Outgoing Customer Service Rep offering superb customer service proficiency. With a passion to assist customers with inquiries of all types. With outstanding time management in a fast pace environment. Trained in numerous office tasks with the ability to multi-task.

Skills
  • Customer and Personal Service
  • Clerical
  • Critical Thinking
  • Time Management
  • Judgment and Decision Making
  • Computers and Electronics
  • Sales and Marketing
Experience
Customer Service Rep May 2015Present Independent Delivery Service Westbrook, Me
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Customer Service Rep/Project Management Mar 2005Apr 2015 Swaney Lighting Associates Scarborough, ME
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Provide services to customers, such as order placement or account information.
  • Manage projects or contribute to committee or team work.
Customer Service/Payroll Oct 2003Nov 2004 On Target Services Portland , ME
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Education
High School Diploma: Business Jun 1984 South Portland High South Portland , ME

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About this resume

Customer Service Rep FROM Westbrook , Maine RESUME

This is a resume for a Customer Service Rep in Westbrook, Maine with experience working for such companies as Independent Delivery Service and Swaney Lighting Associates. The grade for this resume is 0 and is one of hundreds of Customer Service Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep resume.

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School Attended
South Portland High