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California Check Cashing - Customer Service Rep Resume Example

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Penelope Perry
XXXX X XXXXXXXXX XX, Los Banos, CA 93635
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary
Self motivated and office oriented. Willing and capable of communicating and working with all types of individuals. Strong organizational skills and excellent task accuracy. 
Skills
  • Service Orientation
  • Critical Thinking
  • Coordination
  • Time Management
  • Computers and Electronics
  • Communications 
  • Active Learning
  • Clerical
Experience
California Check Cashing Los Banos, CA Customer Service Rep Nov 2014Present
  • Communications with consumers, corporate office team, staff from office and other location offices as well.
  • Assisting customer with opening, closing and making or arranging payments on loans offered. 
  • Maintain organization of files and documents needed for retention or audits. 
  • Contacting consumers via telephone for collection of debts owed to the company. 
  • Sending and receiving cash via Western Union Services.
  • Maintaining current knowledge of state laws for company policies.
  • Team cooperation for excellence and expedited customer care. 
Merced College Los Banos Campus Los Banos, CA Student Services Feb 2014Oct 2014
  • Assisting staff and student coordinator with tasks or projects needed to ensure efficiency of work flow.
  • Daily handling of time sensitive material.
  • Data entry Student information gathered  by phone or in person. Scheduling appointments for students with staff. 
  • Assisting teachers with tasks that include but not limited to correcting test, filing, copies,fax, scan, and laminating. 
  • Understand and staying updated with the student enrollment process and requirements. 
Rite Aid Los Banos, CA Sales Associate Jul 2013Feb 2014
  • Monitor fulfillment of customer purchase. 
  • Ensure proper payment and return of change for purchases made.
  • Stock and organize store merchandise
  • Quality customer service
  • Answering and resolving customer complaints
  • Sanitary health practice for food handeling
Neil Jones Food Company Hollister , CA Quality Control Jul 2010Oct 2010
  • Examining finished/unfinished product to ensure quality and consistency
  •  Data entry
  • Testing PH levels of products
  • Communicating directly with supervisors for changes needed in a specific ingredient
  • Maintaining a clean and organized lab
  • Adhering to safety procedures and guidelines
  •  Meeting deadlines in a punctual manner
Education
Los Banos High School Los Banos, CA High School Diploma: general education Feb 2009
Merced College Los Banos, CA Psychology
Community Service
  • Volunteer for Early Head Start and Head Start parent committee.
  • Treasure in board of committee for HS.
  • PeeWee Coach  
Awards
  • Student of the month February 2014 Merced College
  • Social Science Club Treasurer 2014
  • Parent Committee President 2014
  • Parent Board of Committee Treasurer 2014
  • Robert Wayne Scholarship 2009 for top scoring student on Academic Decathlon Team 
  • Silver medal Social Science 2009
  • Bronze Medal for interview with panel  
  • GATE student 
  • AVID Student in jr high and high school
  • Many awards for participation and achievements in sports 
Additional Information
Interested in learning something new everyday. Enjoy routine and spontaneity. Find joy in helping others and helping others to set and accomplish goals.
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Resume Details

This is a real resume for a Customer Service Rep in Los Banos, California with experience working for such companies as California Check Cashing, Merced College Los Banos Campus, Rite Aid. This is one of the hundreds of Customer Service Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep resume.

Previous Companies:

  • California Check Cashing
  • Merced College Los Banos Campus
  • Rite Aid

Previous Job Positions:

  • Customer Service Rep
  • Student Services
  • Sales Associate
  • Quality Control

Schools:

  • Los Banos High School
  • Merced College

Level of Education:

  • High School Diploma

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