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Ashley HomeStore Westland - Customer Service Rep Resume Example

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Eahlsy Tsarwz
XXX XXXXXXXX XXXXXX, Trenton, MI 48183
XXX XXXXXXXX XXXXXX, 48183, Trenton MI
XXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXX
Professional Summary

I have 5 years experience in customer service, I enjoy working with people and helping people when they need. I get along with everybody.

I have the ability to work under pressure and stress without letting it ruin my work, I'm great with time management and getting tasks done in the time needed. Self-motivation is one of my top priorities, I make sure to always succeed with my task for that moment no matter the influences around me
Skills

  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Coordination
  • Social Perceptiveness
  • Time Management
  • Instructing
Experience
Ashley HomeStore Westland Westland, MI Customer Service Rep Oct 2017Current
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Solicit sales of new or additional services or products.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Westborn Market Dearborn, MI Prepared Foods Jun 2014Oct 2017
  • Tend or operate and control equipment such as kettles, cookers, vats and tanks, and boilers, to cook ingredients or prepare products for further processing.
  • Clean, wash, and sterilize equipment and cooking area, using water hoses, cleaning or sterilizing solutions, or rinses.
  • Prepare food items, such as sandwiches, salads, soups, or beverages.
  • Total checks, present them to customers, and accept payment for services.
  • Record amounts and types of special food items served to customers.
Kmart Southgate, MI Cashier Oct 2013May 2014
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money and audit money drawers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Education
Trenton High School Trenton, MI High School Diploma Jun 2012
  • GPA 3.4
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Resume Details

This is a real resume for a Customer Service Rep in Trenton, Michigan with experience working for such companies as Ashley Homestore Westland, Westborn Market, Kmart. This is one of the hundreds of Customer Service Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep resume.

Previous Companies:

  • Ashley HomeStore Westland
  • Westborn Market
  • Kmart

Previous Job Positions:

  • Customer Service Rep
  • Prepared Foods Team Member
  • Cashier

Schools:

  • Trenton High School

Level of Education:

  • High School Diploma

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