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ABM Services - Customer Service Rep Resume Example

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Joshua Hill
XXX XXXX XXXXX XXXXXX XXX X, Chicago, IL 60628
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary
Security and Customer Service Professional seeking an opportunity in Office Operations. Exhibits substantial communication skills and resourcefulness to attain and accumulate a incontestable rapport with clients. An all around team player, also performs single tasks and projects vigorously. Technical Proficiency in Microsoft: Word, Excel, and Outlook.
Experience
Customer Service Rep/Security Guard Jul 2013Present ABM Services Chicago, IL
  • Preserved security and integrity of the client site by maintaining access control regulations.
  • Implement courteous service to client and visitors
  • Maintained all reports and logs with detailed information regarding site and client request.
  • Incorporated Customer Service skills into an effective troubleshooting method. 
Security Officer Feb 2012Jul 2013 Illinois Security Services Chicago, IL
  • Monitored 400 residential premises to detect and prevent signs of potential threats
  • Inspect and adjust security systems, equipment or machinery to ensure proper operational use.
  • Maintained daily logs of irregularities such as equipment, property damage or unusual occurrences .
  • Operated over 30 surveillance cameras to monitor inferior and outer public areas.
Customer Service/Security Officer Aug 2007Mar 2011 Star Detective and Security Services Chicago, IL
  • Provided directions and travel information to customers traveling along the Chicago Transit Authority Rail System
  • Performed routine visual surveillance of up to 10 stations 
  • Monitored CCTV'S, communicated detailed information via telephone or two way radio
  • Maintained daily all-inclusive log and report book, which entailed all the activities and occurrences that transpired within a 24 hr time frame.
Education
High School Diploma : Sociology Jun 2003 John Hope College Prep Chicago , IL
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Resume Details

This is a real resume for a Customer Service Rep in Chicago, Illinois with experience working for such companies as Abm Services, Illinois Security Services, Star Detective And Security Services. This is one of the hundreds of Customer Service Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Rep resume.

Previous Companies:

  • ABM Services
  • Illinois Security Services
  • Star Detective and Security Services

Previous Job Positions:

  • Customer Service Rep
  • Security Guard
  • Security Officer
  • Customer Service

Schools:

  • John Hope College Prep

Level of Education:

  • High School Diploma

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