Alorica - Customer Service Phone Rep Resume Example

Love this resume? Build your own now

Evelyn Howard
XXXX XXXXXXXXX XXXX , Atlanta , GA 30349 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer Service Representative with 4+ years of specialization in fast paced enviroments. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Active Listening
  • Complex Problem Solving
  • Troubleshooting
  • Sales and Marketing
  • Judgment and Decision Making
  • Team Player
  • Top Performer
Experience
Customer Service Phone Rep 11/2014 to 01/2015
Alorica Kennesaw, GA
  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Check inventory records to determine availability of requested merchandise.
  • Recommend merchandise or services that will meet customers' needs.
Customer Service Phone Rep 01/2014 to 08/2014
Home Depot Kennesaw, GA
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Receive and respond to customer complaints.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Recommend merchandise or services that will meet customers' needs.
Cashiers 12/2011 to 04/2013
Kroger Union City, GA
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Sort, count, and wrap currency and coins.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Education
Diploma: Medical Assistant Dec 2008 Everest College - Morrow, GA
High School Diploma: May 2007 Continental Academy - Miramar, FL

People also search for

Customer Service Phone Rep

Atlanta ,Georgia

Evelyn Howard

Companies Worked For:

Alorica , Home Depot

JobTitles Held:

Customer Service Phone Rep , Cashiers

Customer Service Phone Rep

Kailua ,Hawaii

Victoria Ramirez

Companies Worked For:

United Cerebral Palsy Foundation , Teddys Bigger Burgers

JobTitles Held:

Customer Service Phone Rep , Cashier

Manage rentals

Eldorado ,Illinois

Carter Lee

Companies Worked For:

Rister Rentals , American Legion Post 169

JobTitles Held:

Manage rentals , Bartenders

General Manager

Monroe ,Louisiana

Henry Hernandez

Companies Worked For:

Restaurant Cotton , Warehouse No1

JobTitles Held:

General Manager , Front of House Manger

resume flower ad

About this resume

Customer Service Phone Rep FROM Atlanta , Georgia RESUME

This is a resume for a Customer Service Phone Rep in Atlanta, Georgia with experience working for such companies as Alorica and Home Depot. The grade for this resume is 0 and is one of hundreds of Customer Service Phone Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Phone Rep resume.

Dude
School Attended
Everest College