Wal Mart - Customer Service Manager Resume Example

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Luke Young
XXXX XXXXX XXXX XXXXXX XXX, Salinas, CA 93906
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Ph: XXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer Service Manager with 4 years experience in retail customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Sales and Marketing
  • Judgment and Decision Making
  • Monitoring
  • Time Management
  • Coordination
  • Education and Training
  • Computers and Electronics
Experience
Customer Service Manager Nov 2013Present Wal Mart Salinas, CA
  • Resolve customer complaints.
  • Prepare employee work schedules.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.
  • Offer customers carry-out service at the completion of transactions.
  • Cash checks for customers.
Electronics Cashier Jun 2010Nov 2013 Target Salians, CA
  • Electronics Cashier
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.
  • Answer Telephones
Cashier May 2008Aug 2010 Steinbeck Center Salinas, CA
  • Sales
  • Customer Service
  • Member Ships
  • Filing
  • Answer Telephones
  • Take Payments
  • Key holder 
  • Cleanliness 
  • Organization
  • Cashier
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Stock shelves, and mark prices on shelves and items.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
cashier Sep 2005Feb 2008 K Mart Salinas, CA
  • Electronics Cashier
  • Customer Service
  • Answer Telephones
  • Cleanliness
  • Organization
  • Stock shelves, and mark prices on shelves and items.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Education
Associate of Arts: Criminal Justices May 2014 Hartnell College Salinas, CA
High School Diploma Jun 2007 North Salinas High Salinas, CA

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About this resume

Customer Service Manager FROM Salinas , California RESUME

This is a resume for a Customer Service Manager in Salinas, California with experience working for such companies as Wal Mart and Target. The grade for this resume is 0 and is one of hundreds of Customer Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Manager resume.

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School Attended
Hartnell College