Search Resume Examples

Office Depot - Customer Service Manager Resume Example

Jaxon Turner
XXXX XXXXXXX XX XXXXX, Harrison, TN 37341
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated Customer Service Manager with over 17 years of experience combining management and customer service expertise in retail sales and operations.Looking for a position as a Customer Service Specialist in a fast growth company.

Skills
  • Administration and Management
  • Customer and Personal Service
  • Critical Thinking
  • Production and Processing
  • Active Listening
  • Time Management
  • Judgment and Decision Making
  • Service Orientation
Experience
Customer Service Manager Sep 1997Present Office Depot Chattanooga, TN
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Perform opening and closing managerial duties
  • Partner with the management team in driving a memborable customer experience
  • Proactively engage with customers to exceed their needs, ensure a positive customer experience and work to generate revenue by driving a sales culture

Claim Processor Jul 2002Dec 2002 Cigna Chattanooga, TN
  • Review insurance policy to determine coverage.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
Total Loss Claims Adjustor Sep 1997Jul 2002 PGAC Nashville, TN
  • Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Pay and process claims within designated authority level.
  • Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation
  • Process new applications for coverage and approve or deny per our company guidelines.
  • Process endorsements for insured, and approve or deny based on their policy.


Education
High School Diploma May 1987 Springfield High School Springfield, TN
Associate of Applied Science : CAD Engineering Chattanooga State Technical Community College Chattanooga, TN
Love this resume?

Resume Details

This is a real resume for a Customer Service Manager in Harrison, Tennessee with experience working for such companies as Office Depot, Cigna, Pgac. This is one of the hundreds of Customer Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Manager resume.

Previous Companies:

  • Office Depot
  • Cigna
  • PGAC

Previous Job Positions:

  • Customer Service Manager
  • Claim Processor
  • Total Loss Claims Adjustor

Schools:

  • Springfield High School
  • Chattanooga State Technical Community College

Level of Education:

  • High School Diploma
  • Associate of Applied Science

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

CUSTOMER SERVICE MAN...

Corona, California

Companies Worked For:

Crownco Inc, Rockwell Drywall Inc, Alvarez Constru...

CUSTOMER SERVICE MAN...

Lynn, Massachusetts

Companies Worked For:

Shaws Supermarket, Joi Child Care Center, Abundant...

CUSTOMER SERVICE MAN...

Acworth, Georgia

Companies Worked For:

Freedom Disposal, Big Orange Sanitation BOSS, Walm...

Claims Processor

Duluth, Georgia

Companies Worked For:

State Farm Insurance Company, Ryla Teleservices, M...

Claims Processor

Cleveland, Tennessee

Companies Worked For:

Randstad Whirlpool, Blue Cross Blue Shield of TN,...

Claims Processor

Denton, Texas

Companies Worked For:

PILOT CATASTROPHE, Worley Company, ENCOMPASS INSUR...

Customer Service Man...

Long Beach, California

Companies Worked For:

Driven Technologies, Inc, Childrens Cardiology, To...

CUSTOMER SERVICE MAN...

Watertown, Wisconsin

Companies Worked For:

Rikkis Inc dba PJs Pizza, Wisconsin Aviation Inc,...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!