Search For Resume Examples

Altura Credit Union - Customer Service Manager Resume Example

Build your own resume
Isabella Reed
XXXXXX XXXXXXXXXXXX XXX, Indio, CA 92201
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated Branch Service Specialist with 16 years of experience combining management and customer service.

Skills
  • Bilingual
    Approve or disapprove transactions within assigned authority limits.
    Perform the role of the primary or secondary Branch Security Coordinator.
    Training/Coaching Staff
    Promote sales referrals by demonstrating leadership
    Operate the office in the absence of other branch officers.
    Resolve customer issues and complaints in a timely, professional and effective manner.
     Leveraging workforce planning tools to optimize staffing.
    Insure branch staff understands, has knowledge of and adheres to operating policies, procedures and regulatory requirements.
Experience
Customer Service Manager Jun 2007Feb 2008 Altura Credit Union Rancho Mirage, Ca Working with Branch Manager, direct activities of employees in handling all branch operational, sales, and administrative responsibilities.   
Selling our accounts and products.
Opening accounts. Handling customer service issues.
Supervise, manage and train staff.
Scheduling Staff. Approving time cards.
Auditing and filling out reports for the branch.
 Proactively coach and develop branch team to meet specific performance objectives in business growth, retention, profitability and customer satisfaction.
Customer service and efficiently handling customer complaints and issues in a timely manner.
Responsible for enhancing leadership skills in service and sales delivery to meet and exceed corporate standards.
   
Customer Service Representative III Feb 2004Jun 2007 Guaranty Bank Indio, Ca Highly skilled in receiving and processing all banking transactions including; verifying transactions, checking and savings account withdrawals and deposits.  
Process loan payments.Perform outgoing wire transfers for clients. Issue cashier checks, money orders, travelers checks.
Perform cash management, customer service, balance cash drawer. Order cash for branch and Add cash to ATM and process ATM transactions and balancing.
 Proven ability to direct customers to proper staff
Well versed in recognizing customers' financial services requirements and cross sell services to meet those requirements
Senior teller Jan 2002Jun 2004 Wells Fargo Bank La Quinta, Ca Received cash and check deposits, Cash checks Issued money orders and cashier checks.
Maintained cash limits.
Uncovered customer needs beyond the immediate transaction and successfully transitioned the customer to the appropriate source to address the need.
Ensured regulatory requirements, such as the Anti-Money Laundering and Bank Secrecy Act, were adhered to.
Education
GED : General Jun 1993 Indio High School Indio, Ca
Love this resume? Build your own now!

Resume Details

This is a real resume for a Customer Service Manager in Indio, California with experience working for such companies as Altura Credit Union, Guaranty Bank, Wells Fargo Bank. This is one of the hundreds of Customer Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Manager resume.

Previous Companies:

  • Altura Credit Union
  • Guaranty Bank
  • Wells Fargo Bank

Previous Job Positions:

  • Customer Service Manager
  • Customer Service Representative III
  • Senior teller

Schools:

  • Indio High School

Level of Education:

  • GED

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Customer Service Man...

CANA, Virginia

Companies Worked For:

J and M Business Center, Atrium Windows

Customer Service Man...

Borger, Texas

Companies Worked For:

WalMart, Dollar General

Customer Service Man...

Long Beach, California

Companies Worked For:

Driven Technologies, Inc, Childrens Cardiology, To...

Assistant Customer S...

Yonkers, New York

Companies Worked For:

The Great Atlantic and Pacific Tea Company, Vector...

Customer Service Man...

Sun City, Arizona

Companies Worked For:

PRM Association Management, Celectric Inc, Hypo Re...

Customer Service Man...

Hot Springs, Arkansas

Companies Worked For:

Wal Mart, Suddenlink Communications

Customer Service Man...

Bradenton, Florida

Companies Worked For:

Walmart Inc, Pac Sun, Kmart, Publix

Assistant Customer S...

Mishawaka, Indiana

Companies Worked For:

Martins Supermarkets

Customer Service Man...

Tucson, Arizona

Companies Worked For:

ANDREW LAUREN INTERIORS, BIG D FLOOR COVERING

Customer Service Man...

Springfield, Missouri

Companies Worked For:

Bistro Market by Price Cutter, Price Cutter, Dolla...

Customer Service Man...

Etters, Pennsylvania

Companies Worked For:

Wal Mart, Rutters, Hess Express

Customer Service Man...

Menifee, California

Companies Worked For:

Walmart, Campaign Manager Moreno Valley City Counc...

Customer Service Man...

South Ogden, Utah

Companies Worked For:

Walmart, U S Air Force retired

Customer Service Man...

Dallas, Texas

Companies Worked For:

SteinMart, First USA, Bank One, Cullen, Frost Bank...

Customer Service Man...

Chicago, Illinois

Companies Worked For:

Roadshark Logistics, Slipstream Expedited Services...

Customer Service Man...

Harrison, Tennessee

Companies Worked For:

Office Depot, Cigna, PGAC

Logistics and Custom...

Conyngham, Pennsylvania

Companies Worked For:

Mid Atlantic Xpress, Inc, Karchner Team Logistics,...

Customer Service Man...

Ponder, Texas

Companies Worked For:

Kroger, Walmart, Jackson Hewitt Tax Service

Customer Service Man...

Vermilion, Ohio

Companies Worked For:

Fifth Third Bank, American Eagle Outfitters

Customer Service Man...

Washington, District of Columbia

Companies Worked For:

On Board Tours, WMATA, Circulator

Customer Service Man...

Kannapolis, North Carolina

Companies Worked For:

Hobby Lobby, The Home Depot, Wendys, Barnes & Nobl...

Customer Service Man...

Union City, California

Companies Worked For:

walmart, seafood city

Customer Service Man...

Crestwood, Illinois

Companies Worked For:

Retriever Payment Systems, Zausa Homes, Heartland...

Deposit Operations C...

Grand Prairie, Texas

Companies Worked For:

First Community Bank, Branch Banking & Trust

Customer Service Man...

Indianapolis, Indiana

Companies Worked For:

Hobby Lobby, Ball State University

Customer Service Man...

La Porte, Texas

Companies Worked For:

Gulf Winds International La Porte, Cooper T Smith...

Customer Service Man...

Salinas, California

Companies Worked For:

Wal Mart, Target, Steinbeck Center, K Mart

Customer Service Man...

Zion, Illinois

Companies Worked For:

Wal Mart Supercenter, Deb Shops, Claires Boutiques...

Customer Service Man...

Austin, Arkansas

Companies Worked For:

Maverick Transportation, LLC, Parrot Trucking

Customer Service Man...

Indio, California

Companies Worked For:

Altura Credit Union, Guaranty Bank, Wells Fargo Ba...

Customer Service Man...

Greenville, Wisconsin

Companies Worked For:

Bemis

Asst Customer Servic...

Florence, South Carolina

Companies Worked For:

Harris Teeter, Tuesday Morning, Carolina Kids, Zax...

Customer Service Man...

Washington, North Carolina

Companies Worked For:

Walmart, Beaufort County Hospital, Golden Corral,...

Customer Service Man...

Lindale, Texas

Companies Worked For:

Walmart, Garden Estates of Tyler, Atlas Shippers I...

Customer Service Man...

San Antonio, Texas

Companies Worked For:

CentroMed

Customer Service Man...

Royse City, Texas

Companies Worked For:

National Consortium Group, Credit Coach Inc

Customer Service Man...

Marengo, Indiana

Companies Worked For:

Walmart, Crawford County Schools, Circle A

Customer Service Man...

JENNERS, Pennsylvania

Companies Worked For:

OfficeDepot, OfficeMax, Sweet Home Productions, Wa...

Customer Service Man...

Arlington, Washington

Companies Worked For:

AutoZone, Boeing, AeroTek

Customer Service Man...

Clawson, Michigan

Companies Worked For:

WellnessMats, Everest Institute, IADT Detroit CEC...

Customer Service Man...

Noranda, Washington

Companies Worked For:

Colourpress Pty Ltd, Mail on Sunday Associated Me...

Customer Service Man...

JENNERS, Pennsylvania

Companies Worked For:

Woolworths, Blackmores

Customer Service Man...

Seagoville, Texas

Companies Worked For:

Walmart, Unicor, Self Employed

Customer Service Man...

Austell, Georgia

Companies Worked For:

Walmart, Radio Shack, Patricia Lloyd Internal Medi...

Customer Service Man...

Bristow, Oklahoma

Companies Worked For:

Myers Aubrey Co, Aleris International, Inc Formerl...

Customer Service Man...

Damascus, Maryland

Companies Worked For:

Walmart, Covance

Customer Service Man...

Three Rivers, California

Companies Worked For:

United Priority Distributors, Reimers Candies, Osh...

Customer Service Man...

Neptune, New Jersey

Companies Worked For:

Wal Mart, True Religion, Old Navy

Customer Service Man...

Lombard, Illinois

Companies Worked For:

Walmart, Machine Shed

Customer Service Man...

Pinehurst, Texas

Companies Worked For:

Mustang Cat, Huntsville Ford Tractor, United State...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!