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Diverse Staffing NCAA Eligibility Center - Customer Service Legislative Dept Resume Example

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Charlotte Murphy
XXXX XXXX XXXXX , Indianapolis , IN 46214 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXX
Skills
  • Westlaw
  • Writing and editing
  • Paperless electronic filing systems
  • Advanced word processing
  • Fluent in legal terminology
  • Multi-line switchboard
  • Legal research
  • Case management
  • Customer account management
  • Conflict resolution
  • Organized and efficient
Experience
Customer Service-Legislative Dept 10/2013 to Present
Diverse Staffing-NCAA Eligibility Center Indianapolis, In
  • Created mutually beneficial relationships with customers.
  • Provided explanation of NCAA initial and continuing eligibility requirements.
  • Responded to and resolved customer complaints.
  • Interacted with diverse personnel to resolve customer concerns and account analysis.
  • Maintained current knowledge of NCAA bylaws and procedures.
  • Offered back-up support to other customer service representatives during peak business hours.
Assistant Court Reporter 03/2012 to 10/2013
Johnson County Juvenile Justice Center Franklin, IN
  • Record verbatim proceedings of courts, committee meetings, and other proceedings with use of computerized recording equipment.
  • Provide transcripts of proceedings upon request of judges, lawyers, or the public.
  • File a legible transcript of records of a court case with the court clerk's office.
  • Composition and editing of family court orders, protective orders, and legal communications with fellow professionals
  • Verify accuracy of transcripts by checking copies against original records of proceedings and accuracy of rulings by checking with judges.
Patient Care Coordinator 02/2011 to 01/2012
OrthoIndy Indianapolis, In
  • Prepared detailed and accurate medical paperwork for review by management.
  • Communicated necessary treatment to patients and family members, clearly explaining physician-prescribed aftercare.
  • Demonstrated sensitivity and compassion to all patients
  • Handled administrative tasks, including typing, records maintenance, and managing multi-line phone system.
  • Interviewed patients to ascertain treatment history, current prescriptions, and known allergies.
Education
Bachelor of Arts: Paralegal Studies Saint Mary's of the Wood College - Saint Mary of the Woods, In Expected graduation Jun 2015
Associate of Science: Medical Assisting Jun 2006 Ivy Tech Community College - Terre Haute, In
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Resume Details

This is a real resume for a Customer Service Legislative Dept in Indianapolis, Indiana with experience working for such companies as Diverse Staffing Ncaa Eligibility Center, Johnson County Juvenile Justice Center, Orthoindy. This is one of the hundreds of Customer Service Legislative Dept resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Legislative Dept resume.

Previous Companies:

  • Diverse Staffing NCAA Eligibility Center
  • Johnson County Juvenile Justice Center
  • OrthoIndy

Previous Job Positions:

  • Customer Service Legislative Dept
  • Assistant Court Reporter
  • Patient Care Coordinator

Schools:

  • Saint Mary's of the Wood College
  • Ivy Tech Community College

Level of Education:

  • Bachelor of Arts
  • Associate of Science

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