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Sports Authority - Customer Service Lead Manager Resume Example

Henry Hernandez
Professional Summary:

I have 15 years of retail and customer service management experience.I have exceptional marketing skills as well as excellent communication and time management skills. Handle tasks with accuracy and efficiency.Iam passionate and motivated,with a drive for excellence.


I have customer service skills. I have sales and marketing skills.

Customer service lead manager Apr 2013May 2014 Sports Authority AUGUSTA, Ga
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Team Lead Manager Sep 2009Apr 2013 Party City AUGUSTA, Ga
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
sales associate Mar 2009Sep 2009 Rack Room Shoes AUGUSTA, Ga

Greet customers and sell shoes.

Front end Mananger Jan 1998Feb 2009 Michaels Arts and Crafts AUGUSTA, Ga Greet cutomers and set planograms,put out freight and help unload trucks. schedule lunch breaks.worked in the cash office and make bank deposits.
Associate of Arts : Business May 2015 Strayer University AUGUSTA, Ga
High School Diploma : General Studies Jun 1994 Westside High AUGUSTA, Ga
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Resume Details

This is a real resume for a Customer service lead manager in Augusta, Georgia with experience working for such companies as Sports Authority, Party City, Rack Room Shoes. This is one of the hundreds of Customer service lead manager resumes available on our site for free. Use these resumes as templates to get help creating the best Customer service lead manager resume.

Previous Companies:

  • Sports Authority
  • Party City
  • Rack Room Shoes

Previous Job Positions:

  • Customer service lead manager
  • Team Lead Manager
  • Sales Associate
  • Front end Mananger


  • Strayer University
  • Westside High

Level of Education:

  • Associate of Arts
  • High School Diploma

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