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Sports Authority - Customer Service Lead Resume Example

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Charles Collins
XXXX XXXXXXXXX XXX, Kissimmee, FL 34743 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Customer Service Lead with a solid history of achievement in retail and restaurant business. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include monitor front staff and provide daily goals, always meet our guests' needs and go above and beyond with every task I'm assigned to.

Skills
  • Customer and Personal Service
  • Service Orientation
  • Coordination
  • Judgment and Decision Making
  • Bilingual
  • Computers and Electronics
Experience
Customer Service Lead 03/2012 to Present
Sports Authority Kissimmee, Fl
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
Hostess 05/2013 to 02/2014
Olive Garden Kissimmee, Fl
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Assist with preparing and serving food and beverages.
Education
Nursing Valencia College - Kissimmee, Fl
Community Service
  • Clinical Hours, Consolate Health Care, 2011
  • Volunteer, Florida Hospital, 2009-2011
Awards
  • Honor Roll: Fall 2010, 2011
  • Student Athlete Award, 2010, 2011
  • Leadership Award, 2011
  • District Employee of the Month, Sports Authority, 2013 & 2014
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Resume Details

This is a real resume for a Customer Service Lead in Kissimmee, Florida with experience working for such companies as Sports Authority, Olive Garden. This is one of the hundreds of Customer Service Lead resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Lead resume.

Previous Companies:

  • Sports Authority
  • Olive Garden

Previous Job Positions:

  • Customer Service Lead
  • Hostess

Schools:

  • Valencia College

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