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Get Fit Guaranteed - Customer Service Director Resume Example

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Oliver Martinez
XXXXX XXXXX XXX XXXXX, Yorba Linda, CA 92886
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary
  • Excellent
    Communication in Sales, Organizational, Customer Service and Leadership Positions
  • Dedicated, Goal Oriented, Creative, Innovative and Team conscious, flexible, adaptable with excellent interpersonal and written communication skills
Skills

Computer Proficiency: Microsoft Windows, Microsoft Outlook, Word, Word Perfect, Internet and Excel

Experience
Customer Service Director Jan 2009Apr 2015 Get Fit Guaranteed, LLC Modesto, CA
  • Responsible for client recruiting and retention
  • Managed data base for all clients-New,7 Day Trial, Cancelations and Renewals
  • Resolved any client complaints or questions about the facility or their account
Customer Service Pay by Phone Representative-4 month contract Sep 2007Dec 2007 Anthem Blue Cross Blue Shield Cape Gerardeau, MO
  • Responsible for Accounts Receivable from Cape Girardeau, MO members
  • Assisted in direction calls from multi-line telephone systems to correct departments
  • Resolved insurance questions Level 1, maintaining high level of efficiency and professional manner
  • Quickly learned three new software programs related to Accounts Payable and Receivable Department
  • Ensured accuracy and quality for all assignments received
Volunteer Recruitment Coordinator-4 month contract Mar 2007Jul 2007 Muscular Dystrophy Association, Inc Cape Gerardeau, MO
  • Contact business owners and manages to solicit monetary donations during fundraising efforts
  • Organized and maintained data base call list
  • Call coached for donors: advised them how to be successful in their commitment
Medical Surgery Scheduler-6 month temp. Sep 2006Mar 2007 Irvine Multi Specialty Surgical Care Irvine, CA
  • Responsible for scheduling, and directing schedules for multiple surgeons including: Podiatry, Orthopedic, Plastic and Cosmetic Surgery, OBGYN, Fertility Practice, Urology and Pain Management
  • Maintained the data base for Scheduling System Integration (SSI System for surgical block)
  • Obtained appropriate labs and medical clearance for each patient
  • Coordinated scheduling for surgical rooms, ordering of supplies and equipment needed for each procedure
  • Learned the use of medical terminology for each specialty
  • Researched information in order to credential surgeons at Surgery Center
Contracted Administrative Assistant Apr 1983Jun 1997 Department of Energy, Western Area Power Administration Montrose, CO
  • Travel Coordinator for Executive Staff
  • Managed Front Desk and intercepted problems
  • Handled filing and archiving data
  • Created training manuals for Meter and Relay field personnel
Education
High School Diploma : All May 1972 Montrose High School Montrose, CO
One Year Western State Gunnison, CO
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Resume Details

This is a real resume for a Customer Service Director in Yorba Linda, California with experience working for such companies as Get Fit Guaranteed, Llc, Anthem Blue Cross Blue Shield. This is one of the hundreds of Customer Service Director resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Director resume.

Previous Companies:

  • Get Fit Guaranteed
  • LLC
  • Anthem Blue Cross Blue Shield

Previous Job Positions:

  • Customer Service Director
  • Customer Service Pay by Phone Representative 4 month contract
  • Volunteer Recruitment Coordinator 4 month contract
  • Medical Surgery Scheduler 6 month temp
  • Contracted Administrative Assistant

Schools:

  • Montrose High School
  • Western State

Level of Education:

  • High School Diploma
  • One Year

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