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Walgreens - Customer service associate Resume Example

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Claire Diaz
XXXX XXX XXXXXXX XXX, Anderson, IN 46016
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic customer service associate with a solid history of achievement in retail. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include active listening, organization, and decision making.

Skills
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Sales and Marketing
  • Judgment and Decision Making
  • Reading Comprehension
  • Computers and Electronics
  • Active Learning
Experience
Customer service associate Nov 2014Present Walgreens Anderson, IN
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Pack customer purchases in bags or cartons.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Cashier May 2014Feb 2015 Marshalls Anderson, IN
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Compute and record totals of transactions.
  • Offer customers carry-out service at the completion of transactions.
  • Issue receipts, refunds, credits, or change due to customers.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
Education
Associate of Science : Social Work Ivy Tech Community College Anderson, IN I am currently enrolled at Ivy Tech Community College. My expected graduation date is May of 2017. I will continue going to college to eventually get a Masters degree in social work.
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Resume Details

This is a real resume for a Customer service associate in Anderson, Indiana with experience working for such companies as Walgreens, Marshalls. This is one of the hundreds of Customer service associate resumes available on our site for free. Use these resumes as templates to get help creating the best Customer service associate resume.

Previous Companies:

  • Walgreens
  • Marshalls

Previous Job Positions:

  • Customer service associate
  • Cashier

Schools:

  • Ivy Tech Community College

Level of Education:

  • Associate of Science

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