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Valvoline - Customer Service Associate Resume Example

Itavrs Lbel
Professional Summary

Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals.Very energetic, enthusiastic, and motivated. Handle tasks with accuracy and efficiency, as well as excellent time management skills. Driven by a high level of commitment to offering the best customer service that can be provided. Able to learn new tasks quickly and proficiently in growing key customer relationships. Able to maintain a level of professional demeanor at all times.Looking to grow, and develop within a company that provides outstanding customer service.

  • Time Management
  • Critical Thinking
  • Complex Problem Solving
  • Mathematics
  • Customer and Personal Service
  • Active Learning
  • Speaking
  • Judgment and Decision Making
  • Sales and Marketing.
Merchandise Assembly Technician 03/2016 to Current
Assemblers Incorporated. - Glen Burnie, MD
• To assemble and repair merchandise for display and sales floor.
• Preform routine checks on display merchandise for missing or broken parts and defects, and to determine whether product is still sellable. 
• Maintaining accurate invoices according to company policy.
• Retaining knowledge of step by step process for maintenance of merchandise, assembling merchandise, invoicing and billing.
Mechanic 03/2015 to 03/2016
Bob Bell Ford - Glen Burnie, MD
•Fast and friendly service for customers. 
•Selling vehicle services pertaining to mileage and age.
•Upholding company standards and policies.
•Punctuality of arrival and start times.
  • Clean, lubricate, and perform other routine maintenance work on equipment and vehicles.
  • Repair and replace damaged or worn parts.
  • Examine parts for damage or excessive wear, using micrometers and gauges.
  • Clean parts by spraying them with grease solvent or immersing them in tanks of solvent.
Customer Service Associate 08/2014 to 03/2015
Valvoline - Glen Burnie, MD
  • Solicit sales of new or additional services or products.
  • Confer with customers by telephone or in person to provide information about products or services offered.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Currently working towards a leadership role as a Senior Technician.
  • Working with management to help others increase their sales, while increasing personal sales to increase overall profit and customer satisfaction. 
Hunting Associate 12/2013 to 08/2014
Bass Pro Shops - Hanover, MD
Providing informative knowledge about products, care and use of firearms and accessories. Making Sure that customers can locate items that fit all their needs.
Outfitting customers with the appropriate equipment to maximize their abilities as a hunter or target shooter.
Roofer 06/2013 to 10/2013
E.P. Roofing - Anchorage , AK
    Removing and applying roof materials in a timely and effective manor. Taking supplies to the job site and setting up before the job begins. Removing supplies and materials after completion.
  • Inspect problem roofs to determine the best repair procedures.
  • Clean and maintain equipment.
  • Cement or nail flashing strips of metal or shingle over joints to make them watertight.
  • Install, repair, or replace single-ply roofing systems, using waterproof sheet materials such as modified plastics, elastomeric, or other asphaltic compositions.
Parcel Driver 03/2012 to 02/2013
Trailer Craft, Freight-liner of Alaska - Anchorage, AK
To receive and acquire new and replacement parts.
To fill and deliver part orders to shops and customer in the outlying areas. 
Palatalizing, loading and delivering inter-store transfer orders.
Unarmed Security Guard 02/2011 to 05/2012
Guardian Security System - Anchorage, AK
To ensure that job sites are secure over night and when no one is present in the area.
To report anything out of the ordinary, and call emergency services if necessary.
To make sure that site equipment isn't stolen or removed from the designated area without proper authority.
Aviation Technician 10/2009 to 11/2010
United States Marine Corps - Pensacola, Fl
To enter classes and proceed through training in order to properly fix aircraft for the Marine Corps.
High School Diploma: General May 2009 Family Partnership Charter School - Anchorage, AK
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Resume Details

This is a real resume for a Customer Service Associate in Linthicum Heights, Maryland with experience working for such companies as Assemblers Incorporated, Bob Bell Ford, Valvoline. This is one of the hundreds of Customer Service Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Associate resume.

Previous Companies:

  • Assemblers Incorporated
  • Bob Bell Ford
  • Valvoline

Previous Job Positions:

  • Mechanic
  • Customer Service Associate
  • Roofer
  • Unarmed Security Guard


  • Family Partnership Charter School

Level of Education:

  • High School Diploma

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