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Peoples United Bank - Customer Service Associate Resume Example

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Elijah Anderson
XXX XXXXXXXXX XXX XXXX XXX , West Haven , CT 06516
Home: XXXXX XXXXXXXX - XXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
Goal-oriented Customer Service Associate dedicated to high levels of customer satisfaction and meeting aggressive business goals. Friendly and energetic with knowledge from training in Customer Service and Operational Excellence.
Seeking a position as a Help Desk Technician in a demanding work environment where my technical problem-solving and customer service skills are well utilized and enhanced.
Skills
  • Excellent oral and written communication skills
  • Able to identify and resolve problems
  • Balances the need for certainty with the need for action
  • Emphasizes speed and efficiency by being focused and disciplined
  • Strong interpersonal and analytic skills
  • Shows commitment to high ethical standards and integrity
  • Assesses and manages risk as needed
  • Creative and flexible in responding to changes and opportunities
  • Works well independently, as well as in a group

Experience
08/2014 to Present
Customer Service Associate People's United Bank - West Haven, CT
  • Perform transactions quickly and efficiently
  • Obtain and process information required for services such as opening accounts, savings plans, etc.
  • Compute financial fees, interest, and service charges.
  • Resolve problems or discrepancies concerning customers' accounts
  • Demonstrate behaviors consistent with the Customer Service Guarantees
11/2013 to Present
Server TGI Fridays - Hamden, CT
  • Greet guests, assist in menu selection, and provide accurate detailed information
  • Provide exceptional service when bringing food, drink, etc to guests
  • Total checks, present them to customers and accept payment for services
  • Successfully multitask and work as a team with the rest of the staff 
08/2011 to 08/2013
Server The Sycamore Drive-In Restaurant - Bethel, CT
Education
06/2013
High School Diploma:
Bethel High School - Bethel, CT
Digital Arts Technology - Graphic Design Naugatuck Valley Community College - Waterbury, CT
Courses Related:
Introduction to Software Applications
Expected graduation date: December 2016
Current GPA: 4.00
Physics Souther Connecticut State Unniversity - New Haven, CT
Attended August 2013-May 2014.
Transfered to NVCC August 2014
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Resume Details

This is a real resume for a Customer Service Associate in West Haven, Connecticut with experience working for such companies as Peoples United Bank, Tgi Fridays, The Sycamore Drive In Restaurant. This is one of the hundreds of Customer Service Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Associate resume.

Previous Companies:

  • Peoples United Bank
  • TGI Fridays
  • The Sycamore Drive In Restaurant

Previous Job Positions:

  • Customer Service Associate
  • Server

Schools:

  • Bethel High School
  • Naugatuck Valley Community College
  • Souther Connecticut State Unniversity

Level of Education:

  • High School Diploma

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