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Arvest Bank - Customer Service Associate Resume Example

Zoey Brooks
XXX XX XXXX XX , Oklahoma City , OK 73106
Professional Summary

Service-oriented, Self motivated, Proactive, Organized in all areas of Job Responsibilities.

30+ years of experience in customer relations via phone as well as in person.

I've attended numerous training sessions that focused on providing excellent customer service, professional communication skills & customer relations. 

  • Customer Care and Personal Service
  • 30 + Years of Clerical Experience
  • Active Listening
  • Professional Attitude
  • Time Management
  • Self Motivated
Customer Service Associate Oct 2010Mar 2013 Arvest Bank Norman, OK
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Customer Relations Rep Oct 2005Oct 2010 R&R Marketing Service N. Little Rock , AR
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Customer Service Associate Jan 1990Oct 2005 Cox Communications Ft Smith , AR
  • Compose, type, and mail customer statements and other correspondence related to upcoming promotions etc..
  • Perform clerical tasks such as typing, filing, Microsoft Office, As400 Software.
  • Obtain and process information required for the provision of services, such as opening accounts, disconnection & change in services.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Order a supply of cash to meet daily needs.
GED May 1985 Roland Public School Roland, OK
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Resume Details

This is a real resume for a Customer Service Associate in Oklahoma City, Oklahoma with experience working for such companies as Arvest Bank, R&r Marketing Service, Cox Communications. This is one of the hundreds of Customer Service Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Associate resume.

Previous Companies:

  • Arvest Bank
  • R&R Marketing Service
  • Cox Communications

Previous Job Positions:

  • Customer Service Associate
  • Customer Relations Rep


  • Roland Public School

Level of Education:

  • GED

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