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Tom Thumb Groceries - Customer Service And Inventory Control Manager Resume Example

Emma Stewart
Professional Summary

Service-oriented Customer Service/Inventory Control Manager with 8 plus years in Accounts Receivable, and Customer Service. Competencies include Critical Thinking, and Analytical Skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Customer and Personal Service
  • Service Orientation
  • Critical Thinking
  • Sales and Marketing
  • Judgment and Decision Making
  • Clerical
  • Economics and Accounting
Customer Service and Inventory Control Manager Nov 2009Present Tom Thumb Groceries Arlington, TX
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Negotiate prices and terms with suppliers, vendors, or freight forwarders.
  • Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.
New Accounts/Teller Mar 2008Jul 2009 Texas First Bank Galveston, TX
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Process and maintain records of customer loans.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Cashier Jun 2006Mar 2008 Arlan's Market Galveston, TX
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Associate of Applied Science: Business Administation Dec 2014 University of Arlington Arlington, TX
High School Diploma May 2007 Galveston Ball High School Galveston, TX
Member of the SCEA -Safeway Company Employee Association
Member of the Mentor Mentee Program- growing future managers for the company 
Store Diversity Champion
Member of the Women Networking Group
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Resume Details

This is a real resume for a Customer Service and Inventory Control Manager in EULESS, Texas with experience working for such companies as Tom Thumb Groceries, Texas First Bank, Arlans Market. This is one of the hundreds of Customer Service and Inventory Control Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service and Inventory Control Manager resume.

Previous Companies:

  • Tom Thumb Groceries
  • Texas First Bank
  • Arlans Market

Previous Job Positions:

  • Customer Service and Inventory Control Manager
  • New Accounts
  • Teller
  • Cashier


  • University of Arlington
  • Galveston Ball High School

Level of Education:

  • Associate of Applied Science
  • High School Diploma

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