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Hallmark Aviation - customer service agent Resume Example

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Leah Long
XXXXX XXXXX XXX, Compton, CA 90221

To obtain professional
knowledge from the work place as well as from the people I build professional  relationships in order to further
my future in the working industry.
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • English Language
  • Persuasion
  • Social Perceptiveness
  • Critical Thinking
  • Reading Comprehension
  • Negotiation
  • Active Learning
  • Complex Problem Solving
  • Judgment and Decision Making
  • Public Safety and Security
  • Time Management
  • Monitoring
  • Learning Strategies
  • Mathematics
  • Computers and Electronics
  • Mathematics
  • Foreign Language
customer service agent Mar 2014Present Hallmark Aviation los angeles, ca
  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Provide boarding or disembarking assistance to passengers needing special assistance.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Check baggage and cargo and direct passengers to designated locations for loading.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Prepare customer invoices and accept payment.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
  • Announce arrival and departure information, using public address systems.
  • Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
  • Provide customers with travel suggestions and information sources, such as guides
Cabin Cleaner Mar 2013Mar 2014 U.S Aviation Services Los Angeles, CA
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Observe precautions required to protect aircraft and guest property and report damage, theft, and found articles to supervisors.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Request repair services and wait for repair workers to arrive.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sort, count, and mark clean linens and store them in linen closets.
  • leading a crew of four to 13 people to clean an aircraft in a timely efficient manner
  • counting inventory and making sure everything needed was ordered
Delivery Driver Feb 2013Mar 2013 La Pizza Loca Compton, Ca
  • Collect money from customers, make change, and record transactions on customer receipts.
  • Inform regular customers of new products or services and price changes.
  • Record sales or delivery information on daily sales or delivery record.
  • Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
  • Listen to and resolve customers' complaints regarding products or services.
High School Diploma Jun 2012 Paramount High school Paramount, Ca
Community Service

Volunteer, St. Athanasius Church, 2011-Current

English, Spanish
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Resume Details

This is a real resume for a customer service agent in Compton, California with experience working for such companies as Hallmark Aviation, Us Aviation Services, La Pizza Loca. This is one of the hundreds of customer service agent resumes available on our site for free. Use these resumes as templates to get help creating the best customer service agent resume.

Previous Companies:

  • Hallmark Aviation
  • US Aviation Services
  • La Pizza Loca

Previous Job Positions:

  • customer service agent
  • Cabin Cleaner
  • Delivery Driver


  • Paramount High school

Level of Education:

  • High School Diploma

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