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Delta Airlines - Customer Service Agent Resume Example

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Hunter Mitchell
XXXX XXXXXX XXXXXX XX, Louisville, KY 40291
XXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

Take strong ownership in all I do.  Believe in being well-educated in my job.  Great Listener, good instinct on reading into what others want or need, not only what they say.  Enjoy exceeding expectations. Believe wellness and personal care are important to life. Enjoy being part of a team.

Skills
  • Coordination
  • Active Listening
  • Social Perceptiveness
  • Lifetime Learner
  • Take Ownership
  • Encouraging
Experience
Delta Airlines Louisville, KY Customer Service Agent Jul 2008Jul 2013
  • Make and confirm reservations for transportation and accommodations.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Announce arrival and departure information, using public address systems.
  • Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
  • Maintain computerized inventories of available passenger space and provide information on space reserved or available.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Techniques Day Spa Indianapolis, IN Front Desk Manager/Marketing Director Jul 2003Aug 2007
  • Greet and register guests.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Develop or implement marketing strategies.
  • Sell products, services, or memberships.
  • Inventory products and order new supplies.
  • Schedule staff or supervise scheduling.
  • Participate in continuing education classes to maintain current knowledge of industry.
Education
Indiana Wesleyan University Marion, IN Bachelor of Science: Pre-Medicine Apr 2003
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Resume Details

This is a real resume for a Customer Service Agent in Louisville, Kentucky with experience working for such companies as Delta Airlines, Techniques Day Spa. This is one of the hundreds of Customer Service Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Agent resume.

Previous Companies:

  • Delta Airlines
  • Techniques Day Spa

Previous Job Positions:

  • Customer Service Agent
  • Front Desk Manager
  • Marketing Director

Schools:

  • Indiana Wesleyan University

Level of Education:

  • Bachelor of Science

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