CallVista - Customer Service Agent Resume Example

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Camila Foster
XX XXXXXXX XX XXX XXX X, Rochester, NY 14609
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Ph: XXXXXXXXXX
Professional Summary
  • Service-oriented Customer Service Agent with five year background in sales and marketing. Core competencies include active listening skills, resiliency and overcoming objections as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Experience
CallVista Henrietta, NY Customer Service Agent Jan 2014Aug 2015
  • Generated many weekly sales which contributed to the revenue of the company.
  • Established excellent rapport over the phone with my sale leads.
  • Navigated through multiple computer screens and data entry procedures.

Xerox Corporation Webster, NY Customer Care Agent Jun 2013Aug 2013
  • Attract customers by answering product and service questions.
  • Resolves product and service problems by clarifying customer complaints.
  • Contributes to team effort by accomplishing related results as needed.
Direct to Market Sales Solutions East Rochester, NY Marketing Specialist/Appointment Setter Sep 2012Jan 2013
  • Generated appointments through business to business sales practices.
  • Displayed excellent phone etiquette when dealing with customer issues.
  • Met weekly and monthly goals to drive the profitability of the company.
DialAmerica Rochester, Ny Customer Service Agent Nov 2011Jul 2012
  • Generated many weekly sales, with most weeks of over 50 or more sales.
  • Built strong rapport over the phone with all my clients.
  • Worked with may clients including Sirius Radio and Wells Fargo among others.
Education
Everest Institute Rochester Rochester, NY Associate of Applied Science: Computer Information Science, Programming concentration Nov 2011
SUNY Oswego Oswego, NY Bachelor of Arts: Communications May 2001

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About this resume

Customer Service Agent FROM Rochester , New York RESUME

This is a resume for a Customer Service Agent in Rochester, New York with experience working for such companies as CallVista and Xerox Corporation. The grade for this resume is 0 and is one of hundreds of Customer Service Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Agent resume.

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School Attended
Everest Institute Rochester