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Bluecross Blueshield Of South Carolina - Customer Service Advocate Resume Example

Leah Long
XXX XXXXXX XXX , Winnsboro , SC 29180 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary


Dedicated Customer Service Advocate with 9 years of experience.  Customer service expertise in Membership enrolling and claim processing. Looking for a position in a fast growth company.

Skills
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Coordination
  • Negotiation
  • Time Management
  • Active Learning
  • Complex Problem Solving
  • Judgment and Decision Making
Experience
Customer Service Advocate 10/2007 to 06/2015
BlueCross BlueShield of South Carolina Columbia, SC
  • Prepare insurance claim forms or related documents and review them for completeness.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.
  • Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
  • Complete form letters in response to requests or problems identified by correspondence.
Window Expert 11/2012 to 01/2014
JCPenney Columbia, SC
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
  • Consult with advertising or sales staff to determine type of merchandise to be featured and time and place for each display.
  • Measure and ordered custom made  blinds, curtains and rods.
Inventory Control Clerk 03/2004 to 09/2007
Shakespheare Fishing Tackle Columbia, SC
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
Education
High School Diploma: General Jun 1993 Fairfield Central High School - Winnsboro, SC
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Resume Details

This is a real resume for a Customer Service Advocate in Winnsboro, South Carolina with experience working for such companies as Bluecross Blueshield Of South Carolina, Jcpenney, Shakespheare Fishing Tackle. This is one of the hundreds of Customer Service Advocate resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Advocate resume.

Previous Companies:

  • BlueCross BlueShield of South Carolina
  • JCPenney
  • Shakespheare Fishing Tackle

Previous Job Positions:

  • Customer Service Advocate
  • Window Expert
  • Inventory Control Clerk

Schools:

  • Fairfield Central High School

Level of Education:

  • High School Diploma

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