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Ox Industries Llc Remote - Customer Service Advisor Resume Example

Alexa Coleman
XXXX X XXXXX XX XXXX X, CONCHO, OK 73022
XXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary

Goal oriented leader who handles tasks with accuracy and efficiency. Able to work independently or with a team. Also have knowledge of MS Outlook, MS Excel and MS Word. 

Experience
Customer Service Advisor (temp) Nov 2014Present Ox Industries LLC (remote) Henderson, NV
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Sr. Quality Assurance Representative Mar 2012Oct 2014 Forever 21 Call Center Los Angeles, CA
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Research, compile, and prepare reports, manuals, correspondence, or other information required by management.
  • Confer with customers by telephone, chat or email to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Sales Associate Oct 2010Apr 2012 Sears Torrance, CA
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Teller Nov 2006Apr 2009 Wachovia Bank Torrance, CA
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Sales Coach Dec 2002Nov 2006 The Gap/GapKids Torrance, CA
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Education
Associate of Arts: Business Administration May 2015 Cerritos College Norwalk, CA
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Resume Details

This is a real resume for a Customer Service Advisor in CONCHO, Oklahoma with experience working for such companies as Ox Industries Llc Remote, Forever 21 Call Center, Sears. This is one of the hundreds of Customer Service Advisor resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Advisor resume.

Previous Companies:

  • Ox Industries LLC remote
  • Forever 21 Call Center
  • Sears

Previous Job Positions:

  • Customer Service Advisor
  • Sr Quality Assurance Representative
  • Sales Associate
  • Teller
  • Sales Coach

Schools:

  • Cerritos College

Level of Education:

  • Associate of Arts

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