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The Tess Company - Customer Service Account Specialist Resume Example

Noah Smith
XXXX XXXXX XXXXX , Murfreesboro , TN 37129
Professional Summary
Friendly and enthusiastic seeking a position as cashier/shipping clerk. Self-motivated leader with strong organizational skills and prioritization abilities.  Over 20 years experience  in customer service and shipping/receiving .

Strong oral and written communication
Excellent interpersonal skills

Analytical and organized  Customer and personal service

Experienced in shipping and receiving Problem solver

Multi-tasker Quick learner

07/2003 to 07/2013
Customer Service Account Specialist The TESS Company - Gallatin, TN
Customer Service Account Specialist

First point of contact for customer ordering and troubleshooting
Perform processes surrounding the daily billing, order tracking, and month-end account reconciliation using QuickBooks and in-house software
Maintain accurate records for over 400 client accounts including licensure verification, daily orders, delivery tickets, and contact information according to D.O.T. Regulations
Liaison between management, suppliers, customers, and warehouse staff
Order office equipment for five office locations
Shipping and Receiving Manager
Performed shipping and receiving for outside warehousing contracts utilizing UPS, FedEx, and LTL trucking protocols
Managed inventory and monthly lot number reconcilitation
01/1993 to 09/2003
General Manager/Production Supervisor United Electronics Mfg, Inc - Lafayette, TN
General Manager
Managed day to day office, manufacturing, and distribution operations
Hiring, supervision, and training of 25 employees
Production Supervisor

Ordered raw materials
Set up production lines 
Conducted time analysis
Supervised and trained production staff
Performed shipping and receiving duties
06/1987 to 09/1992
General Manager Gra-Tek, Inc - Lafayette, TN
Managed day to day operations of contract warehousing facility
Interview and hire new employees
Explain goals, policies,or procedures to  employees

Monitor production lines and inventory
Monitor shipping and receiving
Inventory reconciliation and cycle counts
High School Diploma: English
Pawling Central School District - Pawling, NY
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Resume Details

This is a real resume for a Customer Service Account Specialist in Murfreesboro, Tennessee with experience working for such companies as The Tess Company, United Electronics Mfg, Inc. This is one of the hundreds of Customer Service Account Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Account Specialist resume.

Previous Companies:

  • The TESS Company
  • United Electronics Mfg
  • Inc

Previous Job Positions:

  • Customer Service Account Specialist
  • General Manager
  • Production Supervisor


  • Pawling Central School District

Level of Education:

  • High School Diploma

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