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Young Williams - Customer Service Resume Example

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XXX XX XXXXXXX XXX, CANA, VA 24317
Ph: XXXXXXXXXXXX
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Lillian Price
Professional Summary

Seasoned [Customer Service] with more than [10] years of experience in fast-paced [Customer Service]. Excellent [listening] and [typing] skills. Track record of achieving exceptional results in [taking inbound calls] and [resolving customer needs].

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Active Learning
  • Judgment and Decision Making
  • Computers and Electronics
Experience
customer service Dec 2010Present Young Williams Martinsville, va
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Taking inbound calls for customers dealing with child support inquiries and also Department of Human Services inquiries.
Shift Manager Feb 2009Aug 2010 Arby's Roast Beef Martinsville, va
Cashier, operated and cleaned the slice and also responsible for making sure employees properly did their job. Took care of customer needs and completing orders, perform many different task on job as well.

  • Perform paperwork required for monetary transactions.
  • Greet customers and ask about the quality of service they are receiving.
Customer Service Nov 2004Feb 2009 Startek Inc. Collinsville, va
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Crew Member Jan 1999Aug 2004 Arby's Martinsville, va

Handled and collected money from register and took food orders to customers. I also was a team leader so I trained and lead employees in a team environment.  I also prepared food orders according to customer's request.

Education
High School Diploma : General Studies Jun 2001 Bassett High School Bassett, va
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Resume Details

This is a real resume for a Customer Service in CANA, Virginia with experience working for such companies as Young Williams, Arbys Roast Beef, Startek Inc. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Young Williams
  • Arbys Roast Beef
  • Startek Inc

Previous Job Positions:

  • Customer Service
  • Shift Manager
  • Crew Member

Schools:

  • Bassett High School

Level of Education:

  • High School Diploma

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