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Xerox Business Services - Customer Service Resume Example

Zoey Brooks
XXX XX XXXXXXX XX, Ingalls, IN 46048
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

 

Hard working Customer service repersentative / production worker who drives high sales in both slow and busy shifts. [Reliable] and [hardworking] with background in [manufactoring] and [cell phone industry / customer service].

Skills
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Speaking
  • Social Perceptiveness
  • Critical Thinking
  • Judgment and Decision Making
  • Monitoring
Experience
customer service Jul 2012Apr 2014 Xerox Business Services Anderson , IN
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Solicit sales of new or additional services or products.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Mill & Lathe operator/ Production Feb 2007Mar 2012 Continental tube processing / and metal fabricating Indianapolis, IN
  • Oversee activities directly related to making products or providing services.
Cashier May 2004Feb 2007 Arby's Beech Grove , IN
  • Oversee activities directly related to making products or providing services.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
Education
High School Diploma : General May 2004 Manuel Emmerich High school Indianapolis, IN
applied science Itt technical institute indianapolis, IN
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Resume Details

This is a real resume for a Customer Service in Ingalls, Indiana with experience working for such companies as Xerox Business Services, Continental Tube Processing, And Metal Fabricating. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Xerox Business Services
  • Continental tube processing
  • and metal fabricating

Previous Job Positions:

  • Customer Service
  • Mill & Lathe operator
  • Production
  • Cashier

Schools:

  • Manuel Emmerich High school
  • Itt technical institute

Level of Education:

  • High School Diploma

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