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Wawa - Customer Service Resume Example

Elizabeth Richardson
XX XXXXXX XXXXX, Telford, PA 18969
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

10 Years extensive experience in sales in a retail environment. Highly skilled in achieving company sales goals in a team selling environment. Proven record of driving profitable sales through promotions and merchandise. Quick and effective at decision making while maintaining excellent customer service throughout the process. 

Skills
  • Customer and Personal Service
  • Negotiation
  • Computers and Electronics
  • Sales and Marketing
  • Active Listening
Experience
Customer service Feb 2013Nov 2014 Wawa Souderton, PA

  • Greet customers entering establishments.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Customer Service May 2012Jan 2013 CVS Pharmacy Chalfont, PA
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
Sales Marketing Jan 2011Apr 2012 Kirby Company Williamstown, NJ
  • Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.
  • Prepare and negotiate advertising and sales contracts.
  • Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.
Customer service Jul 2009Jun 2011 Rite Aid Pharmacy Willingboro, NJ
  • Supervise others and provide on-the-job training.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
Customer Service Apr 2007Dec 2010 Sam's Club Cinnaminson, NJ
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
  • Supervise others and provide on-the-job training.
  • Compute and record totals of transactions.
Education
High School Diploma: All subjects Jun 2003 Burlington City High School Burlington, NJ
Associate of Arts: Social Work BCC Willingboro, NJ
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Resume Details

This is a real resume for a Customer Service in Telford, Pennsylvania with experience working for such companies as Wawa, Cvs Pharmacy, Kirby Company. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Wawa
  • CVS Pharmacy
  • Kirby Company

Previous Job Positions:

  • Customer Service
  • Sales Marketing

Schools:

  • Burlington City High School
  • BCC

Level of Education:

  • High School Diploma
  • Associate of Arts

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