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Walgreens - Customer Service Resume Example

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Amelia Cooper
XXXX XXXXXX XXX, Franklin, TN 37067
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented customer service rep with over 10 years background in Retail/Corporate environment. Core competencies include customer service skills, strong people skills,  as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Passionate and motivated, with a drive for excellence.

Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals.

Skills
  • Customer and Personal Service
  • English Language
  • American Sign Language
  • Money Handling
  • Active Listening
  • Computers and Electronics
  • Critical Thinking
  • Service Orientation
  • Time Management
  • Telecommunications
  • Equipment Maintenance
Experience
Customer Service/Photo Specialist Sep 2011Present Walgreens Franklin, Tn
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Cashier/Customer Service
  • Photo Specialist. Running the photo department, ordering inventory and running photo processing machines.
  • Beauty Advisor.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Preform resets/revisions per company compliance.
Customer Service/Liason betweem loan officers and appraisers Apr 2005Jun 2007 LandSafe/Countrywide Home Loans Plano, Tx

 Customer Service, Liason between appraisers and loan officers.

Report and submit appraisals to loan officers in a timely matter.

Dispatch appraisers to different properties to appraise the values of houses in loan document.

Overseen appraisers in Northern California, Nevada, Idaho, Arizona.

Obtain county land values and sales information about nearby properties to aid in establishment of property values.

Customer Service Associate Mar 2004May 2005 SBC Entertainment Services/Direct TV Plano, Tx
  • Team lead.
  • Resolved escalated calls from current customers.
  • Confer with customers by telephone  to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Cashier/Customer Service Oct 2001Nov 2002 Wal-Mart Garland, Tx
  • Customer service
  • Cash Handling
  • Stocking merchandise
  • Knowledge of Cosmetics
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Set displays
  • Complete Resets/Revisions of cosmetics/ health and beauty department.
Education
High School Diploma : General Educatiom Jun 1990 Monte Vista High School Spring Valley, Ca
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Resume Details

This is a real resume for a Customer Service in Franklin, Tennessee with experience working for such companies as Walgreens, Landsafe, Countrywide Home Loans. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Walgreens
  • LandSafe
  • Countrywide Home Loans

Previous Job Positions:

  • Customer Service
  • Photo Specialist
  • Liason betweem loan officers and appraisers
  • Customer Service Associate
  • Cashier

Schools:

  • Monte Vista High School

Level of Education:

  • High School Diploma

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