Tjmaxx Companies Customer Service Resume Sample

Madison Rivera

XXXXX X XXX XXXXX XXX XXX XXXXX, Avondale, AZ 85323

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Ph: XXXXXXXXXXXXX

Professional Summary

Highly self motivated with strong Customer Service skills in retail. Ability to work in a efficiently manner in any given assignment. Looking for the chance to grow and learn new thing's.

Skills

Team Player with excellent communication skills.
Self motivated with strong desire to learn.

Basic knowledge of PC and computer software.
Customer service skills

Professional Appearance
Flexible, Reliable, Dependable worker.

Dynamical
Adaptability

Experience

Customer Service Jun 2014－May 2015 Tjmaxx Companies Goodyear, AZ

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Process merchandise returns and exchanges.

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Store Associate Oct 2013－Dec 2013 Party City Phoenix, AZ

Greet customers and ascertain what each customer wants or needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Answer questions regarding the store and its merchandise.

Help customers try on or fit merchandise.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Clean shelves, counters, and tables.

Janitor Jun 2012－Oct 2013 Jani King Cleaning Services. Glendale, AZ

Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.

Service, clean, or supply restrooms.

Gather and empty trash.

Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

Strip, seal, finish, and polish floors.

Notify managers concerning the need for major repairs or additions to building operating systems.

Requisition supplies or equipment needed for cleaning and maintenance duties.

Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.

Steam clean or shampoo carpets.

Move heavy furniture, equipment, or supplies, either manually or by using hand trucks.

Education