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Services Herrera - Customer Service Resume Example

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Streea Egaloznz Eriloss
XXXXXXX XXXX XXX XXX XXX, Waikoloa, HI 96738
XXXXXXX XXXX XXX XXX XXX, 96738, Waikoloa HI
XXXXXXXXXXXXXXXXXXXXXX
XXX XXXXXXXX
Professional Summary

Responsible sales person whit proficient in customer service  and sales. Passionate and motivated, with a drive for excellence. over 6 years in customer service and sales positions.

Goal-oriented person dedicated to high levels of customer satisfaction and meeting aggressive business goals, with specialized knowledge in customer service and sales.

Outgoing person offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in customer service and sales. With unique ability to relate to diverse clients and close high-dollar sales.

Hard working candidate who drives high sales in both slow and busy shifts. Sales and customer service with background in store operations and floor sales. Maintains an orderly and neat store floor at all times.

Friendly and enthusiastic sale person with 6 years of specialization in floor sales and stores operations. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Service Orientation
  • Social Perceptiveness
  • Time Management
  • Negotiation
  • Monitoring
  • Complex Problem Solving
  • Judgment and Decision Making
  • Learning Strategies
  • Sales and Marketing
  • Education and Training
  • Psychology
  • Fine Arts
Experience
Service's Herrera Moroleon, Gt Customer Service May 2001Aug 2006
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Solicit sales of new or additional services or products.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Solstic Interior Designer Moroleon, Gt sales Dec 1998Jun 2001
  • Resolve customer complaints regarding sales and service.
  • Oversee regional and local sales managers and their staffs.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Determine price schedules and discount rates.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.
  • Represent company at trade association meetings to promote products.
Leo's Bakery Moroleon, Gt Sales Jun 1995Nov 1997
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Determine price schedules and discount rates.
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
Education
National Pedagogic University Uriangato, Gt Associate of Arts: Teacher Jul 2005
Institute Montessori Moroleon, Gt High School Diploma: Education Jul 2001
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Resume Details

This is a real resume for a Customer Service in Waikoloa, Hawaii with experience working for such companies as Services Herrera, Solstic Interior Designer, Leos Bakery. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Services Herrera
  • Solstic Interior Designer
  • Leos Bakery

Previous Job Positions:

  • Customer Service
  • Sales

Schools:

  • National Pedagogic University
  • Institute Montessori

Level of Education:

  • Associate of Arts
  • High School Diploma

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