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Sage Sport - Customer Service Resume Example

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Avery Ward
XXXX XXXXXX XXX, Kings Mountain, NC 28086
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary
Hard working and outgoing team member who enjoys working in a customer-focused work enviroment, with a desire to build customer loyality by effectively resolving problems and quickly processing transactions.
Skills

*Typing 45 wpm        *Quickbooks
*Microsoft Word       *Excel
*Power Point             *10 Key Data Entry
*First Aid                   *CPR
*OSHA
*NDC Medisoft Advanced Version 9   Paintent Accounting
*Medisoft Version 16
*Non-Violent Crsis Intervention Training

Experience
Customer Service/Cashier Sep 2013Mar 2014 Sage Sport Lincolnton, NC
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage the movement of goods into and out of production facilities.
  • Plan store layouts or design displays.
TE City Mail Carrier Mar 2006Oct 2010 United States Postal Service Gastonia, NC
  • Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
  • Sort mail for delivery, arranging it in delivery sequence.
  • Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
  • Return to the post office with mail collected from homes, businesses, and public mailboxes.
  • Turn in money and receipts collected along mail routes.
  • Sign for cash-on-delivery and registered mail before leaving the post office.
  • Record address changes and redirect mail for those addresses.
  • Register, certify, and insure parcels and letters.
  • Hold mail for customers who are away from delivery locations.
  • Travel to post offices to pick up the mail for routes and/or pick up mail from postal relay boxes.
  • Leave notices telling patrons where to collect mail that could not be delivered.
  • Meet schedules for the collection and return of mail.
  • Return incorrectly addressed mail to senders.
  • Answer customers' questions about postal services and regulations.
  • Provide customers with change of address cards and other forms.
  • Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
Lead Preschool Teacher Sep 1999Jun 2000 Cline Learning Center Dallas, NC
  • Attend professional meetings, educational conferences, or teacher training workshops to maintain or improve professional competence.
  • Collaborate with other teachers or administrators to develop, evaluate, or revise preschool programs.
  • Encourage students to explore learning opportunities or persevere with challenging tasks to prepare them for later grades.
  • Establish and enforce rules for behavior and procedures for maintaining order among students.
  • Arrange indoor or outdoor space to facilitate creative play, motor-skill activities, or safety.
Exceptiona Children Teacher Assistant Aug 1997Sep 1999 Gaston County Schools Bessemer City, NC
  • Confer with parents, guardians, teachers, counselors, or administrators to resolve students' behavioral or academic problems.
  • Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs).
  • Attend professional meetings, educational conferences, or teacher training workshops to maintain or improve professional competence.
  • Develop or implement strategies to meet the needs of students with a variety of disabilities.
  • Encourage students to explore learning opportunities or persevere with challenging tasks to prepare them for later grades.
  • Establish and communicate clear objectives for all lessons, units, and projects to students.
  • Establish and enforce rules for behavior and procedures for maintaining order among students.
  • Instruct and monitor students in the use and care of equipment or materials to prevent injuries and damage.
  • Organize and display students' work in a manner appropriate for their perceptual skills.
  • Organize and supervise games or other recreational activities to promote physical, mental, or social development.
  • Perform administrative duties, such as assisting in school libraries, hall or cafeteria monitoring, or bus loading or unloading.
CAP Instructor May 1996Aug 1997 Gaston Skills Inc. Dallas, NC
  • Develop and implement strategies to meet the needs of students with a variety of handicapping conditions.
  • Maintain accurate and complete records, and prepare reports on adults and activities, as required by laws, district policies, and administrative regulations.
  • Meet with other professionals to discuss individual needs and progress.
  • Teach personal development skills such as goal setting, independence, and self-advocacy.
  • Observe and evaluate performance, behavior, social development, and physical health.
  • Provide guidance in using community resources and teach skills for dealing with impairments.
Rental Agent Dec 1989Aug 1991 General Rent -A- Car Charlotte, NC
  • Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
  • Compute charges for merchandise or services and receive payments.
  • Answer telephones to provide information and receive orders.
  • Provide information about rental items, such as availability, operation or description.
  • Rent items, arrange for provision of services to customers and accept returns.
  • Explain rental fees, policies and procedures.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Reserve items for requested times and keep records of items rented.
  • Recommend and provide advice on a wide variety of products and services.
Radio Communications Dispatch Officer Jun 1989Sep 1989 Gaston County Sheriff's Department Gastonia, NC
  • Receive incoming telephone calls regarding emergency and non-emergency services.
  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Record details of calls, dispatches, and messages.
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
  • Maintain access to, and security of, highly sensitive materials.
  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
Education
High School Diploma May 1989 Cherryville High School Cherryville, NC
Select your Degree Gaston College Dallas, NC Child Care Credentials I,II; Pathways to Medical Office Assisting; Basic Computers for Today's Job Market; Computers for Medical Office Billing
Select your Degree : Travel Training Course Lucas Travel School Greensboro, NC Training Course; Datas I,II computer training
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Resume Details

This is a real resume for a Customer Service in Kings Mountain, North Carolina with experience working for such companies as Sage Sport, United States Postal Service, Cline Learning Center. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Sage Sport
  • United States Postal Service
  • Cline Learning Center

Previous Job Positions:

  • Customer Service
  • Cashier
  • TE City Mail Carrier
  • Lead Preschool Teacher
  • Exceptiona Children Teacher Assistant

Schools:

  • Cherryville High School
  • Gaston College
  • Lucas Travel School

Level of Education:

  • High School Diploma
  • Select your Degree

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