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Little Caesers Pizza - Customer Service Resume Example

Levi Perez
XX XXXX XXXXXX
Fall River, MA 02724
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented person dedicated to high levels of customer satisfaction and meeting aggressive business goals.

Skills
  • Active Learning
  • Computers and Electronics
  • Customer and Personal Service
  • Food Production
  • ServSafe Certified (Food)
  • ServSafe Certified (Alcohol)
Experience
Customer Service Aug 2013Present Little Caesers Pizza Fall River, Ma
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
PSE clerk Mar 2013Jun 2013 United States Postal Service Providence, RI

Ran the machines that sort mail to the correct routes

Shift leader Aug 2011Jun 2012 Dunkin Donuts Berkley, Ma
  • Enforce safety and sanitation regulations.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
  • Inspect materials, products, or equipment to detect defects or malfunctions.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
  • Confer with management or subordinates to resolve worker problems, complaints, or grievances.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Set up and adjust machines and equipment.
Waitress/Bartender Aug 2011Oct 2011 Bella's Resturant Fall River, Ma
  • Greeted patrons; I lead them to their tables offering all of the restaurants delicious specials.
  • Taking orders; help preparing the meals, and serving them their food as they ordered in the most friendly manner.
  • Bartended; Beer, Wine, Mixed drinks.
  • Checked all expiration dates on food and beverages and discarded expired products.
  • Checked/Reported the temperatures on all equipment and products.
Shift Leader Jul 2008Dec 2010 Dunkin Donuts Fall River, Ma
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
  • Inspect materials, products, or equipment to detect defects or malfunctions.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
  • Enforce safety and sanitation regulations.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
Customer Service Aug 2007Dec 2007 Old Navy Swansea, Ma
  • Folded/hung up clothes and placed them in the correct departments in the store.
  • Unloading the shipment trucks.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Education
New Bedford, Ma Boston Bartenders School of America May 2011
High School Diploma Fall River, Ma B.M.C. Durfee High School Jun 2009
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Resume Details

This is a real resume for a Customer Service in Fall River, Massachusetts with experience working for such companies as Little Caesers Pizza, United States Postal Service, Dunkin Donuts. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Little Caesers Pizza
  • United States Postal Service
  • Dunkin Donuts

Previous Job Positions:

  • Customer Service
  • PSE clerk
  • Shift Leader
  • Waitress
  • Bartender

Schools:

  • Boston Bartenders School of America
  • B.M.C. Durfee High School

Level of Education:

  • High School Diploma

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