Las Vegas Motor Speedway - Customer Service Resume Example

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James Miller
  • XXXX XXXXXX XXXX XXXXXX, Henderson, NV 89074
  • H: XXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Business and Creativity
  • Business leadership skills
  • Business & client building
  • AED/ CPR/ FIRST AID
  • Excel
  • Microsoft office/Microsoft email
  • Customer and Personal Service
  • Cosmetology
Experience
Customer Service, 09/2012 to Present
Las Vegas Motor Speedway Las Vegas, NV
  • Deliver exceptional service by greeting and serving customers in a timely and friendly manner within the fast pace environment.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
Camp Counselor, 07/2015 to 08/2015
Camp Bow Wow Henderson, NV
  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
  • Manage the daily operations of recreational facilities.
  • Feed and water animals according to schedules and feeding instructions.
  • Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species.
  • Examine and observe animals to detect signs of illness, disease, or injury.
  • Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as kennels.
  • Perform animal grooming duties such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
  • Exercise animals to maintain their physical and mental health.
Kennel Assistant, 05/2015 to 07/2015
Grand Montecito Animal Hospital Las Vegas, NV
  • Clean and maintain kennels, animal holding areas, examination or operating rooms, or animal loading or unloading facilities to control the spread of disease.
  • Monitor animals recovering from surgery and notify veterinarians of any unusual changes or symptoms.
  • Hold or restrain animals during veterinary procedures.
  • Prepare feed for animals according to specific instructions, such as diet lists or schedules.
  • Exercise animals or provide them with companionship.
  • Dust, spray, or bathe animals to control insect pests.
  • Groom, trim, or clip animals' coats.
  • Feed and water animals according to schedules and feeding instructions.
  • Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species.
  • Examine and observe animals to detect signs of illness, disease, or injury.
  • Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
  • Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
  • Collect and record animal information such as weight, size, physical condition, treatments received, medications given, and food intake.
Card Coordinator, 03/2015 to 05/2015
Advantage Plus Consulting Las Vegas, NV
  • I organize prospect cards, Collect and give out certain client prospect cards out to callers
  • Color code each prospect card for area of the time zone 
  • Pull and update cards that are in need.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Take inventory or examine cards to identify items to be reordered or replenished.
Receptionist, 02/2015 to 05/2015
Advantage Plus Consulting Las Vegas, NV
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members' whereabouts and availability.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Deliver messages and run errands.
  • Inventory and order materials, supplies, and services.
Cashier/Barista/Dining, 07/2014 to 03/2015
Panera Bread Henderson, NV
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Deliver orders to kitchens, and pick up and serve food when it is ready.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Clean service or seating areas.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Set up or restock product displays.
  • Take customer orders and convey them to other employees for preparation.
  • Take out garbage.
  • Wrap, label, or date food items for sale.
  • Demonstrate the use of retail equipment, such as espresso machines.
  • Serve prepared foods, such as muffins, pastry, or bagels.
  • Grind, or pack coffee beans for customers.
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
  • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
  • Fill beverage or ice dispensers.
  • Stock cabinets or serving areas with condiments and refill condiment containers.
  • Locate items requested by customers.
  • Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Run cash registers.
  • Serve food to customers when waiters or waitresses need assistance.
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
PetsHotel Care Associate, 11/2014 to 01/2015
PetSmart Henderson, NV
  • Feed and water animals according to schedules and feeding instructions.
  • Do facility laundry and clean, organize, maintain, and disinfect animal quarters.
  • Perform animal grooming duties such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
  • Exercise animals to maintain their physical and mental health.
Education
Jun 2013 SouthEast Career and Technical Academy -
•High School Diploma
•Cosmetology
Additional Information

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About this resume

Customer Service FROM Henderson , Nevada RESUME

This is a resume for a Customer Service in Henderson, Nevada with experience working for such companies as Las Vegas Motor Speedway and Camp Bow Wow. The grade for this resume is 0 and is one of hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

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School Attended
SouthEast Career and Technical Academy