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K&g Fashions - Customer Service Resume Example

Sebastian Green
XXXX XXXXXXXXX XXXXXXX XXXX, Cleveland Heights, OH 44121
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated Sales Representative with 11 + years of experience combining management and customer service expertise in  Retail and hospitality. Looking for a position in Management  in a fast growth company. Able to learn new task quickly and proficient in growing key customer relationships.

Skills
  • Sales and Marketing
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Speaking
  • Persuasion
  • Judgment and Decision Making
  • Social Perceptiveness
  • Active Learning
  • Design
Experience
Customer Service/ Sales Nov 2014Present K&G Fashions Mayfield Heights, oh
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Marketing Mar 2009Jan 2012 Victorias Secret Richmond Heights, oh
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Initiate market research studies or analyze their findings.
  • Consult with product development personnel on product specifications such as design, color, or packaging.
  • Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
  • Select products or accessories to be displayed at trade or special production shows.
Key Holder Jul 2009Jul 2010 Tuesday Morning University Heights, oh
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Review inventory and sales records to prepare reports for management and budget departments.
Education
High School Diploma : Art/Theatre Jun 2004 Cleveland School Of the Arts Cleveland, oh
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Resume Details

This is a real resume for a Customer Service in Cleveland Heights, Ohio with experience working for such companies as K&g Fashions, Victorias Secret, Tuesday Morning. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • K&G Fashions
  • Victorias Secret
  • Tuesday Morning

Previous Job Positions:

  • Customer Service
  • Sales
  • Marketing
  • Key Holder

Schools:

  • Cleveland School Of the Arts

Level of Education:

  • High School Diploma

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