Search Resume Examples

John Whitbord State Farm Insurance - Customer Service Resume Example

Customize this Resume
Emma Stewart
Professional Summary

Service-oriented Licensed Property Casualty and Life customer service rep with 12 year background in Insurance Offices. Core competencies include superior customer service,  as well as excellent communication and time management skills. Executes tasks with accuracy and efficiency.

  • Customer  Service
  • Active Listening
  • Time Management
  • Critical Thinking
  • Judgment and Decision Making
  • Cognitive Skills
  • Troubleshooting
  • Problem Solving
  • Effective Leadership
Customer Service Sep 2012Jan 2013 John Whitbord-State Farm Insurance Agoura Hills, Ca

Sold various types of insurance policies to individuals and businesses on behalf of State Farm Insurance.
The policies included automobile, fire, property, and life.
Submitted Auto, Home, Liability, and Life claims.
Answered incoming phone calls.
Responsible for all requests and complaints from insured.
Reviewed current policies and made appropriate changes.

Interviewed prospective clients regarding their insurance needs including: Property, Liability, and Autos.
Customized clients needs. Also discussed any other policies they might need. Calculated premiums and offered payment options. 

Executed follow up of claims for clients
Secured Client Renewals
Expanded Client portfolios
Processed Accounts Receivables
Developed relationships face to face with clients.

Office Manager Aug 2003Aug 2012 Shel Schneider State Farm Agent Agoura Hills, Ca

Excellent Customer Service Skills

Problem solving skills

Quoting of policies

Initiated Claims and follow up on them

Home Inspections

Proficient on SF ABS Computer System

Successfully multi lined present and future clients

Effective phone skills

Interviewed prospective staff members

Educated agency staff and agent on new procedures

Purchased supplies, distributed to agent and staff,

and stored supplies

Imputed daily deposits into computer and took deposits

to bank

Created and balanced banking reports
Updated Quicken

High School Diploma : College Prep El Capitan High School Lakeside, Ca
Business Rio Hondo College Whittier, Ca
Additional Information
There was a personal family crisis and I needed to provide care for my daughter in Seattle, WA from February 2013 - August 2014. All has been resolved. I now have started a new life in Temecula, CA and I am eager to get back to work where I belong.
References provided upon request...
Love this resume? Customize this Resume

Resume Details

This is a real resume for a Customer Service in Temecula, California with experience working for such companies as John Whitbord State Farm Insurance, Shel Schneider State Farm Agent. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • John Whitbord State Farm Insurance
  • Shel Schneider State Farm Agent

Previous Job Positions:

  • Customer Service
  • Office Manager


  • El Capitan High School
  • Rio Hondo College

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Customer Service Rep...

Chattanooga, Tennessee

Companies Worked For:

USXpress INC, Sears Portrait Studio, Joann Fabric...

customer service

Decatur, Illinois

Companies Worked For:

Spherion, Genisis, Gpi, McDonalds

Customer Service Rep...

Fredericksburg, Virginia

Companies Worked For:

GEICO Corporate Office, Albert Gonzales, Ashley Fu...

Customer Service Age...

Lakeworth , Florida

Companies Worked For:

El Dorado Furniture Wellington Boulevard, Carlos...

Office Manager

Dearborn, Michigan

Companies Worked For:

HyTech Auto Sales and Repair, Macys, Comtech, Moto...

Office Manager

Reagan, Tennessee

Companies Worked For:

Tims Tree Service, Inc, Tinker Watkins Sand & Grav...

Office Manager

Lawrenceville, Georgia

Companies Worked For:

Gwinnet Co Public SchoolsTransportation Department...

Office Manager

Clyde, North Carolina

Companies Worked For:


Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!