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Interactive Response Technologies - Customer Service Resume Example

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Nkshria Ospsimn
  • XXXX XX XXXX XXX XXX X X, Lauderhill, FL 33313
  • XXXX XX XXXX XXX XXX X X, 33313, Lauderhill FL
  • XXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Social Perceptiveness
  • Persuasion
  • Sales and Marketing
  • Negotiation
  • Active Learning
  • Judgment and Decision Making
  • Time Management
  • Product Knowledge
  •  Multi-tasking
  • Project Management 
Experience
Customer Service, 09/2012 to 01/2014
Interactive Response Technologies Fort Lauderdale, FL

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
Box Office Cashier, 12/2008 to 05/2010
Regal Cinemas Inc. Sunrise, FL
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Sell tickets and other items to customers.
Customer Care Representative, 03/2007 to 11/2007
Rack Room Shoes Pampano Beach , FL
  • Receive and respond to customer complaints.
  • Check inventory records to determine availability of requested merchandise.
  • Collect payment for merchandise, record transactions, and send items such as checks or money orders for further processing.
  • Recommend merchandise or services that will meet customers' needs.
Education
High School Diploma: Jul 2003 Waterford High School - Kingston, JA
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Resume Details

This is a real resume for a Customer Service in Lauderhill, Florida with experience working for such companies as Interactive Response Technologies, Regal Cinemas Inc, Rack Room Shoes. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Interactive Response Technologies
  • Regal Cinemas Inc
  • Rack Room Shoes

Previous Job Positions:

  • Customer Service
  • Box Office Cashier
  • Customer Care Representative

Schools:

  • Waterford High School

Level of Education:

  • High School Diploma

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