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Happy Pools - Customer Service Resume Example

Ikrroe Ocok
XX XXXX XXXXXX XXX X, nashua, NH 03064
XX XXXX XXXXXX XXX X, 03064, nashua NH
XXXXXXXXXXXXXXXXXXXXXXX
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Professional Summary
Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • English Language
  • Persuasion
  • Critical Thinking
  • Writing
  • Time Management
  • Active Learning
  • Monitoring
  • Complex Problem Solving
  • Judgment and Decision Making
  • Learning Strategies
  • Computers and Electronics
  • Serving/ bartend
  • ** Can turn anyones bad day into a good day **
Experience
Happy Pools port richey, fl Customer Service May 2013Jan 2015
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Solicit sales of new or additional services or products.
Wendys Port Richey, Fl Service Ambassador Jan 2012May 2013
  • Oversee activities directly related to making products or providing services.
  • Preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage the movement of goods into and out of production facilities.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Party planning for corporate functions.
  • Plan store layouts or design displays.
The Quality Inn New Port Richey, Fl Room Service/ Bartender/ Server Mar 2010Oct 2012
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  • Run errands, such as taking laundry to the cleaners and buying groceries.
  • Deliver all basic room service needs.
  • Assign duties to other staff regarding corporate functions.
  • Answer telephones and doorbells.
  • Tend bar, lounge and pool side.
The Crab Shack Port Richey, Fl Head Hostess/ Food runner Jan 2007Jan 2010
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Garnish and decorate dishes in preparation for serving.
  • Provide guests with information about local areas, including giving directions.
  • Schedule making for all front house employees.
Education
River Ridge High School New Port Richey, Fl High School Diploma Jun 2009
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Resume Details

This is a real resume for a Customer Service in nashua, New Hampshire with experience working for such companies as Happy Pools, Wendys, The Quality Inn. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Happy Pools
  • Wendys
  • The Quality Inn

Previous Job Positions:

  • Customer Service
  • Service Ambassador
  • Room Service
  • Bartender
  • Server

Schools:

  • River Ridge High School

Level of Education:

  • High School Diploma

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