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GBA Office Solutions - Customer Service Resume Example

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Sophia Morris
XXX XXXXXX XXXXX XXXX, Bardstown, KY 40004
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary
Talented administrative professional with background in accounting. Knowledge in AR/AP, Microsoft Excel, Quickbooks, and GreatPlains software. Excellent work ethic and 12 years of experience dealing with company assets, billing procedures, and reconciling bank statements. I am ready to work for a company where there is a possibility of advancement.
Skills
  • Clerical
  • Customer and Personal Service
  • Time Management
  • Proficient in Quickbooks
  • Bookkeeping
  • Financial Reporting
  • Proficient in Microsoft Office
  • Detailed Oriented
  • Ability to Multitask
Experience
Customer Service/Estimator Sep 2008Sep 2015 GBA Office Solutions Bardstown, KY
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Make copies of correspondence or other printed material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar.
  • Prepare purchase orders.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Did the close each morning for the day before.
  • Prepared statements at the end of the month.
  • Applied payments to customer accounts.
  • Prepared quotes for customers.
Remittance Clerk/Accounting Jun 2005Aug 2008 Bluegrass Cellular Elizabethtown, KY
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Perform personal bookkeeping services.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Prepare trial balances of books.
  • Receive, record, and bank cash, checks, and vouchers.
  • Code documents according to company procedures.
  • Reconcile or note and report discrepancies found in records.
  • Access computerized financial information to answer general questions as well as those related to specific accounts.
  • Reconcile records of bank transactions.
  • Compare computer printouts to manually maintained journals to determine if they match.
  • Maintain inventory records.
Education
Associate of Arts : Business Administration Elizabethtown Community & Technical College Elizabethtown, KY Took classes to finish my Associates Degree.
Bachelor of Arts : Business Administration Lindsey Wilson College Columbia, KY Took my basic courses and classes towards my degree.
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Resume Details

This is a real resume for a Customer Service in Bardstown, Kentucky with experience working for such companies as Gba Office Solutions, Bluegrass Cellular. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • GBA Office Solutions
  • Bluegrass Cellular

Previous Job Positions:

  • Customer Service
  • Estimator
  • Remittance Clerk
  • Accounting

Schools:

  • Elizabethtown Community & Technical College
  • Lindsey Wilson College

Level of Education:

  • Associate of Arts
  • Bachelor of Arts

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