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Express Clothing Store - Customer Service Resume Example

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Levi Perez
XXXX XXXXXX XXXX XXXXXXXXX XXX , Alexandria , VA 22306
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Customer-focused employee in stores and Food Services, as well as a future USPS employee with proven track record in delivering the highest level of customer service and work ethic to ensure a successful business and satisfied customers. Innate problem-solver and customer-solutions provider in previous areas of employment, employing knowledge of critical thinking and integrity.

Skills

  • Active Listening
  • Monitoring
  • Critical Thinking
  • Coordination
  • Judgment and Decision Making
  • Time Management
  • Customer and Personal Service
  • Operation Monitoring
Experience
Customer Service 08/2014 - Present
Express Clothing Store - Oxon Hill, MD
  • Explained terms of service to customers.
  • Increased revenue by up-selling additional products at the register.
  • Arranged products according to corporate store plans.
  • Promptly and accurately processed customer payments.
  • Liaised with sales, marketing, and administrative teams to establish and implement customer service policies.
  • Responded to and resolved customer complaints.
  • Referred customers to other store locations when products were out of stock.
  • Introduced additional items to customer such as gift cards.
  • Informed management of merchandise needs.
  • Adapted sales pitch to a wide range of customer tastes.
  • Maintained current knowledge of specials and store promotions.
  • Received glowing reviews from customers and supervisors alike.
  • Offered back-up support to other customer service representatives during peak business hours.
Food Services 08/2013 - Present
Prince George's County School Sytem - Lanham, MD
  • Prepare a major meal, following recipes and determining group food quantities.
  • Obtain and evaluate dietary histories of individuals to plan nutritional programs.
  • Analyze menus or recipes, standardize recipes, or test new products.
  • Plan menus or diets or guide students in food selection, preparation, or menu planning, based upon nutritional needs and established guidelines.
  • Select, schedule, or conduct orientation or in-service education programs.
Customer Service and Stocking 05/2012 - 08/2013
Target - Greenbelt, MD
  • Employed cross-functional expertise in the collaboration with Cosmetics and Chemicals to achieve more sales and provide excellent customer service.
  • Cultivated relationships between Housewares and Groceries to facilitate collaboration to increase sales.
  • Developed client-specific solutions for Target resulting in higher sales.
  • Mentored six trainees in customer service and stocking through continued training and knowledgeable expertise.
Education
Associate of Science: Business Montgomery College - Silver Spring, MD Completed coursework towards Associate of Science, 2014
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Resume Details

This is a real resume for a Customer Service in Alexandria, Virginia with experience working for such companies as Express Clothing Store, Prince Georges County School Sytem, Target. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Express Clothing Store
  • Prince Georges County School Sytem
  • Target

Previous Job Positions:

  • Customer Service
  • Food Services
  • Customer Service and Stocking

Schools:

  • Montgomery College

Level of Education:

  • Associate of Science

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