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Dr Richard Cherlin - Customer Service Resume Example

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Lmelahce Egmoz
  • XX XXX XXXXXX, San Martin, CA 95046
  • XX XXX XXXXXX, 95046, San Martin CA
  • XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Customer Service representative with more than 25 years of experience in fast-paced companies. Excellent communication and time management skills. Superb results in making customers confident and secure in decisions and choices. I have had Customer Service in the airline industry, twenty years ago for Continental Airlines as a reservationists to start, and promoted to their complaint department in Salt Lake City, UT. It was a job I loved. I was there for 3 years while my husband was finishing his education. Then we relocated to California. It would be great to return to the industry with an Airline that I respect and enjoy. 

Skills
  • Customer and Personal Service
  • Active Listening
  • Social Perceptiveness
  • Judgment and Decision Making
  • Service Orientation
  • Troubleshooting
  • Operation Monitoring
  • Time Management
Experience
Customer Service/Phlebotomist, 03/2010 to Current
Dr. Richard Cherlin Los Gatos, CA
  • Confer with patients by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of patient interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Enter patient, specimen, insurance, or billing information into computer.
Customer Service Manager, 04/2004 to 10/2007
Lowes Morgan Hill, CA
  • Resolve customer complaints.
  • Hire and train employees, and evaluate their performance.
  • Organize and supervise activities such as cashiers, cash and safe, merchandising. 
Store Manager, 03/1997 to 04/2003
Casual Corner Gilroy, CA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
Education
Medical Assistant , Mar 2010 Western Career College - San Jose, CA
High School Diploma: Jun 1977 Clover Park High - Lakewood, WA
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Resume Details

This is a real resume for a Customer Service in San Martin, California with experience working for such companies as Dr Richard Cherlin, Lowes, Casual Corner. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Dr Richard Cherlin
  • Lowes
  • Casual Corner

Previous Job Positions:

  • Customer Service
  • Phlebotomist
  • Customer Service Manager
  • Store Manager

Schools:

  • Western Career College
  • Clover Park High

Level of Education:

  • High School Diploma

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