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City Furniture - customer service Resume Example

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XXXX XXXXXX XXXX XXXX, Wildwood, FL 34785
XXXX XXXXXX XXXX XXXX, 34785, Wildwood FL
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXX
Summary
Marcia Case

objective
Customer service, retail sales, or any other qualified position

Friendly and enthusiastic  with many years of working in customer service. Able to learn new tasks quickly and proficient in growing  customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Sales
  • Cash handling
  • Cashier
  • Multi-task
  • Attention to detail
  • Dependable
  • Owned and managed two businesses.
  • Some computer skills
Experience
customer service/sales Nov 2013Current City Furniture The villages, fl
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Solicit sales of new or additional services or products.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
Sales Associate/customer service Mar 2005Nov 2013 Southern Lifestyles Furniture Store The Villages, FL
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Sole Proprietor Jul 2002Jul 2004 Contours Express Ladies Fitness Center The Villages, FL
  • Greet customers entering establishments.
  • Demonstrate proper operation of fitness equipment, such as resistance machines, cardio machines, free weights, or fitness assessment devices.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Post charges against guests accounts on quickbooks system.
  • Perform personal bookkeeping services.
  • Prepare and process payroll information.
  • Reconcile records of bank transactions.
  • Did all aspects of the business.
Sole Proprietor Oct 1999Mar 2002 Loving Care Grooming Pet Salon Lady Lake, FL
  • Greeted customers to determine what was best for their pets and groomed them to their specifications.
  • Hired and trained groomers and bathers for my business.
  • Sold pet accessories and food.
  • Did all ordering of supplies and ran my business from open to close.
  • Answer telephones and schedule appointments.
  • Receive payment by cash, check, credit cards.
  • Issue receipts, refunds, credits, or change due to customers.
  • Prepare bank deposits by compiling data , verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Education
High School Diploma Jun 1974 galesburg augusta high school
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Resume Details

This is a real resume for a customer service in Wildwood, Florida with experience working for such companies as City Furniture, Southern Lifestyles Furniture Store, Contours Express Ladies Fitness Center. This is one of the hundreds of customer service resumes available on our site for free. Use these resumes as templates to get help creating the best customer service resume.

Previous Companies:

  • City Furniture
  • Southern Lifestyles Furniture Store
  • Contours Express Ladies Fitness Center

Previous Job Positions:

  • Customer Service
  • Sales
  • Sales Associate
  • Sole Proprietor

Schools:

  • galesburg augusta high school

Level of Education:

  • High School Diploma

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