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CITTIBANK - Customer Service Resume Example

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Aria Barnes
XXX XXXXXX XX, Leavenworth, KS 66048
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Customer Service Associate with more than 15 years of experience in fast paced call center environment.   Excellent phone and computer skills. Accomplished and energetic customer service associate 

Skills
  • Active Listening
  • Speaking
  • Critical Thinking
  • Reading Comprehension
  • Computers and Electronics
  • Telecommunications
Experience
CUSTOMER SERVICE Jun 1997Jul 2013 CITTIBANK KANSAS CITY, MO
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
MEDICAL RECORDS/ SUPPLIES Aug 1991Jun 1997 PLATTE CITY CARING CENTER PLATTE CITY , MO
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Process patient admission or discharge documents.
Education
High School Diploma : general May 1982 Leavenworth High School Leavenworth, ks
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Resume Details

This is a real resume for a Customer Service in Leavenworth, Kansas with experience working for such companies as Cittibank, Platte City Caring Center. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • CITTIBANK
  • PLATTE CITY CARING CENTER

Previous Job Positions:

  • Customer Service
  • MEDICAL RECORDS
  • SUPPLIES

Schools:

  • Leavenworth High School

Level of Education:

  • High School Diploma

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