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Catastrophe Management Solution - Customer Service Resume Example

Olivia Sanchez
XXXXX XXXXX XXX, Cleveland, OH 44112
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Omega Psi Phi Fraternity                           Toledo, Ohio
                                                            April 2007-Present
Adopt a park; assist with cleaning and maintenance of the park.
Volunteer at blood drive, help with care of donors
Volunteer at the Boys and girls club
Peer Mentor for the Enrichment institute at the University of Toledo.

Skills
  • Customer and Personal Service
  • Working knowledge of computer software
  • Active Listening
  • Time Management
  • Sales and Marketing
Experience
Customer Service Mar 2014Present Catastrophe Management Solution Hudson, Oh
  • Confer with customers by telephone or in person to provide information about products or services, take or enter policy numbers or obtain details of complaints.
Service Agent Apr 2011Mar 2014 Enterprise Car Rentals Cleveland, Oh Detail all vehicles and ready them for customer use, prep and maintain the maintenance of all vehicles in fleet, prepare contracts for corporate customer upon drop off of vehicle.
Dietary/Housekeeping Feb 2008Jul 2009 Sunrise Pointe Nursing Home Maple Heights, Ohio
  • Clean and inspect equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation.
  • Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Sanitation Jun 2008Jun 2009 Nestle Solon, Ohio
  • Properly wash, sanitize and prepare production Equipment
  • General cleaning of facility and reporting any maintenance issues, washing down machines on production lines.
Sales Associate Nov 2002May 2008 Macy's Department Store Mentor, Oh
  • update and maintain store level inventory manually and in the computer.
  • Perform tasks as assigned by the area manager accurately and in a timely manner
  • Greeted and assisted customers as needed to make their shopping experience pleasant and insure total satisfaction
  • Effectively communicated with managers, co-workers, and customers to answer questions, resolve complaints and take orders
Education
Sports Medicine May 2016 The University of Toledo Toledo, Oh
Automotive Technician Jun 2003 Job Corps San Marcos, Texas
High School Diploma: Business Jun 2002 Cleveland Heights High School Cleveland , Oh
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Resume Details

This is a real resume for a Customer Service in Cleveland, Ohio with experience working for such companies as Catastrophe Management Solution, Enterprise Car Rentals, Sunrise Pointe Nursing Home. This is one of the hundreds of Customer Service resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service resume.

Previous Companies:

  • Catastrophe Management Solution
  • Enterprise Car Rentals
  • Sunrise Pointe Nursing Home

Previous Job Positions:

  • Customer Service
  • Service Agent
  • Dietary
  • Housekeeping
  • Sanitation

Schools:

  • The University of Toledo
  • Job Corps
  • Cleveland Heights High School

Level of Education:

  • High School Diploma

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